I am attempting to use the QNAP VirtualHere Server along with the Windows 10 VirtualHere Client for a newly installed APC BR1500MS. The virtual client is running on the QNAP and I see the device under the virtualhere client window, but when I click on it to "use it", the windows 10 device list shows the American Power Conversion USB UPS device under "Human Interface Devices" with orange "!" next to it. I click on properties and see the "This device cannot start. (Code 10)" error. I have tried uninstalling/updating drivers and rebooting multiple times but always get the same results. Please advise on how to correct this issue?