Geovision GV-Series USB Protector issue

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jbyers
Geovision GV-Series USB Protector issue

I'm having an odd issue when connecting to a Geovision GV-Series USB Protector key using Virtualhere. When the device is selected for use, it shows up in device manager with an error code 10, The specified request is not a valid operation for the target device. If I disable the device in device manager and re-enable it, it then works fine. Running the latest 5.0.2 client on Windows Server 2016, and server version 3.4.7.1 on a QNAP TS432XU-RP.

Any suggestions for how to correct this would be greatly appreciated. It's really frustrating having to make sure to manually login after a reboot to futz with the device everytime on what is intended to be an unattended system.

Michael
.

Ok thats interesting could you try this

1. Make sure you have the latest drivers from Geovision http://www.geovision.com.tw/download/product/GV-Control%20Center

2. Could you right click on the dongle and select Custom Event Handler... and enter

onReset.$VENDOR_ID$.$PRODUCT_ID$=

then press ok

3. Physically unplug/replug dongle

Now try it again and see if it works ok

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