Client crashes on startup - Windows 10 VDI Client

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Eriol
Client crashes on startup - Windows 10 VDI Client

Dear support,

I trying to run the 64bit VirtualHere USB Client on a Windows 10 Enterprise 20H2 running as a VMware VDI client.
Right after program startup it crashes regardless starting it as administrator or not with a WerFault.exe subprocess opening.

Could not found any log files so I only have a Windows Event log entry:
Faulting application name: vhui64.exe, version: 5.3.4.0, time stamp: 0x626671d0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000101530329
Faulting process id: 0x1d94
Faulting application start time: 0x01d8644c6fbe847d
Faulting application path: C:\Temp\vhui64.exe
Faulting module path: unknown
Report Id: ab35414e-60b2-4998-8804-bdc51687e1bd
Faulting package full name:
Faulting package-relative application ID:

I tried to install the driver manually but it wasn't helped either.
McAfee Endpoint running but it does not log any blocked entry when I try to start the program.

Michael
.

Virtualhere wont crash on startup so it must be the anti-virus. Can you disable it temporarily and see what happens.

Eriol
.

Managed to disable it (all modules) for a quick try and it is still crashes instantly with the same type of event log entry.

Michael
.

OK thats weird, could you try this build https://www.virtualhere.com/sites/default/files/usbclient/test/vhui64.exe

Let me know how it goes.

Eriol
.

This one starts, finds my shared hub if I manually add it with IP but it instantly complains about expired trial license regardless I installed the server side just yesterday.

Michael
.

What server are you running virtualhere on?

Eriol
.

Linux Mint 20.3

Eriol
.
Eriol
.

Generic version

Michael
.

Ok you must be doing something that requires a license. E.g changed the tcp port, running the client as a service etc.

Eriol
.

I run the Server side as a service, have this in the config file:
It=obfuscated
EasyFindId=obfuscated
EasyFindPin=obfuscated
ServerName=Eriol's VirtualHere Server
AllowedDevices=0bf8:1006
NetworkInterface=11.11.11.1

Client (which you linked above) was started just with a doubleclick from windows.

Btw does your trial has expiration or I can use 1 device without expiration?

Michael
.

No, you cant use the NetworkInterface setting in the free version.

Eriol
.

Everything is working now, thanks!

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