et199_dongle Not supported

Server:synology DS1618+
USB: et199_dongle SensIV2.X
Client:Window 10
dongle is not recognized by windows.

#2

Does it show the dongle in Windows Device manager as connected ok? ALso make sure you are using the latest synology app from here https://www.virtualhere.com/nas

#3

Winodws device manager does not recognize the device correctly

#4

Ok that dongle is not going to work via virtualhere