Unable to "use" one Dongle - Windows Server

Newbie to VirtualHere so be gentle.

Running Windows Server Version (2.8.7) - licensed version

I have three dongles plugged in to VirtualHere server. Two dongles are the same (UFED Dongles), one is a flash drive.

I can connect to one of the UFED's and the Flash drive just fine, but when I right click on the other UFED dongle and select "USE" nothing happens, no error message. The dongle is not mapped.

Any ideas on how to approach this?

thx
Dave

#2

Could you send me the log by clicking on Settings in the Server User Interface ->View Server Log ->Copy to clipboard email to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)