Sony official USB Dongle

Hi Michael. My Shadow PC is connected to the android VirtualHere server on my Nvidia Shield TV. I really struggle to get DS4 controller to run without terrible lag/latency. I’ve used Bluetooth dongles and they get random latency spikes every few minutes so I decided to try the official Sony PlayStation dongle. I’m not interested in the audio working through the controller it’s mainly for the gyro.

So the Sony dongle pairs perfectly on the Shield to my controller in android no lag. But connected over VirtualHere to Shadow it’s very poor. The right stick aim on a game is like accelerating and slowing down and feels unresponsive. I’ve bought 3 Bluetooth dongles and now the Sony dongle and they all perform bad on Shadow.

On Shadow through VirtualHere, my Steam Controller works perfect through the Steam USB wireless dongle. Also My DS4 wired in to the Shield TV works perfectly but it’s wireless that’s messes everything up and I really don’t want to be wired. So the controller works perfectly wired but not wireless through VirtualHere.

I have disabled Bluetooth on my Shield and unplugged all other USB connections but it’s still the same. Is there anything I can do as I have spent quite a bit of money trying to play wireless?

#2

In the virtualhere client can you right click USB Hubs->About->Statistics. What does the graph look like? Ideally it should be < 15ms and pretty flat

#3

It’s about 40 ms and bouncing triangles every few seconds. A couple of massive triangles randomly. One went as high as 280ms. Definitely mini spikes and then massive one.

#4

I'm pretty sure its some radio interference, i assume your shield is connected via Ethernet? If not definitely use Ethernet that will remove one more radio interference issue

#5

Yes Michael it’s connected via Ethernet to Shield. What can cause interference? Other Android tablets with Bluetooth enabled or too many WiFi connections? The router is a Virgin SuperHub 4 and is less than a meter away from the Shield. Thanks.

#6

Ignore virtualhere for a minute and just run a ping utility and see what response you get. E.g a quick google search shows https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtoo… so i ran that on my phone, and selected ping from the top left menu. Put in your shadow server name or ip and click the top right menu settings ping count of e.g 100 and then see what the ping ms shows . That will tell us if its entirely a network issue rather than an interference issue

#7

Hi Michael sorry for the delay but work gets in the way. I’ve tested on a few ping tools and all the same results to the Paris server I connect to on Shadow. I get on average about 28 ms ping and 0 packet loss. I’ve also tried this with my VPN on as well and that gives me the same ping but just slower download speeds.

I also removed my USB 3.0 Seagate external hard drive from the back of my Shield as I read that they can cause interference but unfortunately that made no difference either. :(

#8

OK im not sure what else to try unfortunately