Client on MacOS keeps running into an error and needs to be restarted

Server is running on a Raspberry Pi which is sharing a City Theatrical RadioScan spectrum analyzer antenna. Periodically I get this error on the client and have to restart the client before I can reestablish use of the USB device.

2023-03-18 19:57:02 INFO  :VirtualHere Client 5.4.4 starting (Compiled: Feb 24 2023 13:47:13)
2023-03-18 19:57:02 INFO  :Client OS is macOS Version 13.2.1 (Build 22D68)
2023-03-18 19:57:02 INFO  :Using config at /Users/charlie/Library/Preferences/vhui Preferences
2023-03-18 19:57:02 INFO  :IPC available at /tmp/vhclient
2023-03-18 19:57:02 INFO  :Auto-find using Bonjour - on
2023-03-18 19:57:02 INFO  :Auto-find using Bonjour SSL - on
2023-03-18 19:57:05 INFO  :interestHandler mt=3758096641
2023-03-18 20:26:18 INFO  :Unexpected doorbell IOUSBHostCIMessageTypeLink
2023-03-18 20:37:24 ERROR :interestHandler kUSBHostMessageControllerException 0xb. PLEASE EXIT AND RESTART THIS CLIENT
2023-03-18 20:37:24 INFO  :interestHandler mt=3758096656
 

#2

Hmm that will be a tough one to debug.  If you have windows use that for the time being on the client side as im sure that works fine.

If you dont mind a bit of time for me to debug, then i can send you debug build of the MacOS client?

#3

Unable to run a windows client at the moment, available machine is a M1 MacBook Air. I'd love a debug build to help you figure this out. Chuck [at] taylorphotostudio.com (Chuck[at]taylorphotostudio[dot]com)

#4

Can you do this:

1. Run virtualhere until the problem occurs and the PLEASE EXIT AND RESTART THIS CLIENT appears

2. Open Terminal and type

sudo log show --last 10m > out.txt

3. then zip up out.txt and send me that file to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)


Thanks

#6

This should have been resolved a while ago. Are you using the latest virtualhere server and client versions?