Hey,
I'm using the Tobii Eye Tracker 5 with VirtualHere, and it generally works quite well with VirtualHere!
The problem is that after 10-20 minutes, the Tracker disconnects. Sometimes it helps to simply disconnect the USB connection and reconnect it. Sometimes the whole software needs to be reset.
I noticed that with an rather unstable Network connection, it happens more often. Since then I replaced it (I used LAN over power) with Ethernet and Glassfibre (locally in my home network) and it happens more rarely, but still around every 15 minutes.
Any ideas?
(I btw also saw the other thread to the eyetracker, but for him it didn't work at all for some reason and the thread was older)
.
Have a look at the virtualhere server log when it happens.
If it says "SURPRISE UNBOUND" around the time it drops that means the firmware inside the camera is crashing
If is says "UNBOUND (timeout)" then its a network issue.
The log for a linux server is in /var/log/syslog for windows its a bit more difficult as in Event Viewer