BSOD caused by vhsd_USB.sys (SYSTEM_SERVICE_EXCEPTION 0x3b) on Windows 10

Hi,

I'm experiencing a BSOD on my Windows 10 machine related to the vhsd_USB.sys driver. The error is:

SYSTEM_SERVICE_EXCEPTION (0x3b)
Bugcheck code: 0x0000003b (0xC0000005, 0xFFFFF80775822880, ...)
Faulting driver: vhsd_USB.sys +0x2880
According to the dump analysis, the crash is due to an access violation (NULL pointer dereference) within the vhsd_USB.sys driver:

This happened while using the VirtualHere USB server, and I suspect it's related to a specific USB device or some interaction when reconnecting devices.

Is there an updated version of vhsd_USB.sys that resolves this issue?

Let me know if you need the full minidump file or additional system information.

Thanks in advance!

windbg preview analyze 

3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the BugCheck Arg2: fffff80775822880, Address of the instruction which caused the BugCheck Arg3: ffffb7825db8e650, Address of the context record for the exception that caused the BugCheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2078 Key : Analysis.Elapsed.mSec Value: 4276 Key : Analysis.IO.Other.Mb Value: 5 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 24 Key : Analysis.Init.CPU.mSec Value: 1531 Key : Analysis.Init.Elapsed.mSec Value: 21485 Key : Analysis.Memory.CommitPeak.Mb Value: 98 Key : Analysis.Version.DbgEng Value: 10.0.27793.1000 Key : Analysis.Version.Description Value: 10.2410.02.02 amd64fre Key : Analysis.Version.Ext Value: 1.2410.2.2 Key : Bugcheck.Code.LegacyAPI Value: 0x3b Key : Bugcheck.Code.TargetModel Value: 0x3b Key : Failure.Bucket Value: AV_vhsd_USB!unknown_function Key : Failure.Exception.IP.Address Value: 0xfffff80775822880 Key : Failure.Exception.IP.Module Value: vhsd_USB Key : Failure.Exception.IP.Offset Value: 0x2880 Key : Failure.Hash Value: {58cea6f1-ce58-a4fd-d12e-9c33bcb821c4} Key : WER.OS.Branch Value: vb_release Key : WER.OS.Version Value: 10.0.19041.1 BUGCHECK_CODE: 3b BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff80775822880 BUGCHECK_P3: ffffb7825db8e650 BUGCHECK_P4: 0 FILE_IN_CAB: 040725-28625-01.dmp FAULTING_THREAD: ffff818127aae080 CONTEXT: ffffb7825db8e650 -- (.cxr 0xffffb7825db8e650) rax=00000000325a0101 rbx=0000000000000001 rcx=ffff8181325a01a0 rdx=ffff8181480e1a80 rsi=ffff8181480e1a80 rdi=ffff81812f957bc0 rip=fffff80775822880 rsp=ffffb7825db8f050 rbp=0000000000000000 r8=ffff8181480e1ef8 r9=0000000000000000 r10=0000000000000000 r11=0000000000000082 r12=0000000000000000 r13=ffff81812f957a70 r14=0000000000000000 r15=ffff8181294a7510 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202 vhsd_USB+0x2880: fffff80775822880 498b0a mov rcx,qword ptr [r10] ds:002b:0000000000000000=???????????????? Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: Server.exe STACK_TEXT: ffffb7825db8f050 ffff818119019280 : 00000000000000c0 0000000000000100 fffff80727e079d1 ffff81812f957bc0 : vhsd_USB+0x2880 ffffb7825db8f058 00000000000000c0 : 0000000000000100 fffff80727e079d1 ffff81812f957bc0 fffff80775821366 : 0xffff818119019280 ffffb7825db8f060 0000000000000100 : fffff80727e079d1 ffff81812f957bc0 fffff80775821366 ffff818100000000 : 0xc0 ffffb7825db8f068 fffff80727e079d1 : ffff81812f957bc0 fffff80775821366 ffff818100000000 ffff8181325a01a0 : 0x100 ffffb7825db8f070 ffff8181325a01a0 : ffff8181325a01a0 ffff81812743e080 0000000000000001 0000000000000000 : nt!ObpReferenceObjectByHandleWithTag+0x231 ffffb7825db8f100 ffff8181325a01a0 : ffff81812743e080 0000000000000001 0000000000000000 ffff8181325a01a0 : 0xffff8181325a01a0 ffffb7825db8f108 ffff81812743e080 : 0000000000000001 0000000000000000 ffff8181325a01a0 0000000000000000 : 0xffff8181325a01a0 ffffb7825db8f110 0000000000000001 : 0000000000000000 ffff8181325a01a0 0000000000000000 ffffffffffffffff : 0xffff81812743e080 ffffb7825db8f118 0000000000000000 : ffff8181325a01a0 0000000000000000 ffffffffffffffff 0000000000000000 : 0x1 SYMBOL_NAME: vhsd_USB+2880 MODULE_NAME: vhsd_USB IMAGE_NAME: vhsd_USB.sys STACK_COMMAND: .cxr 0xffffb7825db8e650 ; kb BUCKET_ID_FUNC_OFFSET: 2880 FAILURE_BUCKET_ID: AV_vhsd_USB!unknown_function OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {58cea6f1-ce58-a4fd-d12e-9c33bcb821c4} Followup: MachineOwner ---------