Hello,
We're using this tool as a way to share licensed products amongst the unit. I loaded the USB dongle to my computer and ran our program. Initially it operate just fine but after working for about 5 minutes, the USB dongle disconnects with this error.
2025-07-25 09:22:12 INFO :192.168.2.224 connected as connection 35 (Standard TCP)
2025-07-25 09:23:51 INFO :Device 16 [346d:5678] BOUND to connection 35
2025-07-25 09:30:40 WARNING :Error 31 from GetOverlappedResult for ep 0x82 on device 16, A device attached to the system is not functioning. (0x0000001f)
2025-07-25 09:30:40 WARNING :Error 31 from GetOverlappedResult for ep 0x82 on device 16, A device attached to the system is not functioning. (0x0000001f)
2025-07-25 09:31:45 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:31:50 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:31:56 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:32:01 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:32:06 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:32:12 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:32:18 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
2025-07-25 09:32:23 WARNING :Error 121 from GetOverlappedResult for ep 0x00 on device 16, The semaphore timeout period has expired. (0x00000079)
Any ideas on how to prevent this from happening?
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You must use the virtualhere server on a real machine, not inside a VM or container.
Virtualhere is running on a…
Virtualhere is running on a physical machine.
The dongles are attached directly into the machine.
My computer is on the same network at the machine and the client picks up the server no problem but after about 5 minutes of using the dongle,it disconnects.
Any other suggestions?
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OK are you using win10 or win11? If you can make sure to use win11. Also what dongle is it?
Windows 11. The dongle is…
Windows 11. The dongle is for a software called Magnet Axiom.
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Could you stop and exit the virtualhere server then download and run this version
https://www.virtualhere.com/sites/default/files/usbserver/vhusbdwin64.exe
Does that work ok?
It looks like this version…
It looks like this version works and doesn't disconnect the dongle
Thank you