Crashed Server and moving VirtualHere

My physical server holding the VirtualHere server software is on its last leg. So I am moving the VirtualHere server software to new physical server. I installed the latest version of VirtualHere server to this new physical server.

For the virtual machine I uninstalled the Virtualhere client and installed the latest client version.  As I went though the purchasing process the portal stated I was fully licensed.  I cannot get the VirtualHere client to find the new VirtualHere server.  I feel like am missing a removal step.   How do I get the VirtualHere client to see the new Virtualhere server?

 

thank you,

#2

Sounds like its a firewall issue or you are on a different subnet. In the virtualhere client, right click USB Servers->Specify Server->Add and put in the IP address of the virtualhere server