Virtual Here Through VPN Not working

I Would like to use virtual here through my won VPN.

I love your software, we are using it successfully in our office but when I go home and use VPN to access my office resources (files/ shared drive ) I cannot find the USB server. 

I tried specifying the IP address through the settings ( specify server button ) but it keeps looking for the server yet nothing is found. 

It works through your easy find address but that is not how we operate.

Could you please describe why I can see other resources ( printer, cloud, etc. ) in our LAN through VPN but not the Virtual Here server?

The Virtual Here server is installed on a Synology NAS, purchased license and works flawlessly in LAN.

VPN I use is OpenVPN with access in LAN. Even modified windows hosts file to specify the name of the VPN server to pint to that specific address. nothing yet

 this is the system message log:

2025-12-16 16:13:26 INFO  :VirtualHere Client 5.9.4 starting (Compiled: Oct 22 2025 08:37:06)
2025-12-16 16:13:26 INFO  :Client OS is Windows 10 (build 19045), 64-bit edition
2025-12-16 16:13:26 INFO  :Using config at C:\Users\Anda\AppData\Roaming\vhui.ini
2025-12-16 16:13:26 INFO  :Administrator mode
2025-12-16 16:13:26 INFO  :IPC available at \\.\pipe\vhclient
2025-12-16 16:13:26 INFO  :Auto-find (Bonjour) on
2025-12-16 16:13:26 INFO  :Auto-find (Bonjour SSL) on
2025-12-16 16:13:26 INFO  :ReverseLookupService listening on port 7573 (IPv6 dual-stack)
2025-12-16 16:13:26 INFO  :SSLReverseLookupService listening on port 7572 (IPv6 dual-stack)
2025-12-16 16:13:34 INFO  :Could not connect to nas-office:7575
2025-12-16 16:14:16 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:14:34 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:15:04 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:15:35 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:16:05 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:16:13 INFO  :In file ../src/msw/window.cpp at line 573: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.).
2025-12-16 16:16:35 INFO  :Could not connect to 192.168.1.250:7575
2025-12-16 16:19:19 INFO  :Connection 6 receiving msg size didnt complete due to error 10053, 
2025-12-16 16:19:26 INFO  :Server ping timeout, shutting down connection 6...
2025-12-16 16:27:46 INFO  :Could not connect to nas-office:7575
2025-12-16 16:28:08 INFO  :Could not connect to nas-office:7575
2025-12-16 16:28:38 INFO  :Could not connect to nas-office:7575
2025-12-16 16:29:08 INFO  :Could not connect to nas-office:7575
2025-12-16 16:29:38 INFO  :Could not connect to nas-office:7575
2025-12-16 16:30:08 INFO  :Could not connect to nas-office:7575
2025-12-16 16:30:38 INFO  :Could not connect to nas-office:7575
 

Thank you , looking forward for an answer.

#2

Virtualhere on Synology runs on port 17570

Try entering 192.168.1.250:17570