problem windows 7

Hello everyone
I have a problem with Virtualhere Client on Windows 7;
He told me that I can not install the drivers and said Pilot
that:

12:59:11 INFO :VirtualHere Client 3.2.2 starting (Compiled: Oct 22 2015 12:55:13)
12:59:11 INFO :Using config at C:\Users\vincent\AppData\Roaming\vhui.ini
12:59:11 INFO :IPC available at \\.\pipe\vhclient
12:59:11 INFO :Auto-find (Bonjour) on
12:59:11 INFO :Auto-find (Bonjour SSL) on
12:59:20 INFO :Could not connect to localhost.local.:7575
12:59:26 INFO :Drivers are up-to-date
12:59:26 INFO :SetupDiEnumDeviceInterfaces failed
12:59:28 INFO :SetupDiEnumDeviceInterfaces failed
12:59:28 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
12:59:50 INFO :Could not connect to localhost.local.:7575
13:00:20 INFO :Could not connect to localhost.local.:7575
13:08:41 INFO :Drivers are up-to-date
13:08:41 INFO :SetupDiEnumDeviceInterfaces failed
13:08:43 INFO :SetupDiEnumDeviceInterfaces failed
13:08:43 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
13:08:43 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:43 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:46 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:49 INFO :Drivers are up-to-date
13:08:49 INFO :SetupDiEnumDeviceInterfaces failed
13:08:51 INFO :SetupDiEnumDeviceInterfaces failed
13:08:51 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
13:08:51 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:51 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:52 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:53 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:08:57 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:09:00 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:09:12 INFO :Drivers are up-to-date
13:09:12 INFO :SetupDiEnumDeviceInterfaces failed
13:09:13 INFO :SetupDiEnumDeviceInterfaces failed
13:09:13 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
13:09:13 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:09:13 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).
13:09:21 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 (paramètre incorrect.).

Help me thanks.

#2

Do you have anti-virus software installed? If so unblock virtualhere, i think its stopping virtualhere from talking to its driver...

I NOT ACTIVE ANTIVIRUS AND FIREWALL /

19:44:08 INFO :VirtualHere Client 3.2.2 starting (Compiled: Oct 22 2015 12:55:13)
19:44:08 INFO :Using config at C:\Users\vincent\AppData\Roaming\vhui.ini
19:44:08 INFO :IPC available at \\.\pipe\vhclient
19:44:08 INFO :Auto-find (Bonjour) on
19:44:08 INFO :Auto-find (Bonjour SSL) on
19:44:15 INFO :Could not connect to 192.168.1.38:7575
19:44:52 INFO :Drivers are up-to-date
19:44:52 INFO :SetupDiEnumDeviceInterfaces failed
19:44:56 INFO :SetupDiEnumDeviceInterfaces failed
19:44:56 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
19:48:59 INFO :Drivers are up-to-date
19:48:59 INFO :SetupDiEnumDeviceInterfaces failed
19:49:02 INFO :SetupDiEnumDeviceInterfaces failed
19:49:02 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
19:49:32 INFO :Drivers are up-to-date
19:49:32 INFO :SetupDiEnumDeviceInterfaces failed
19:49:35 INFO :SetupDiEnumDeviceInterfaces failed
19:49:35 ERROR :Hub failed to open error, aucune donnée n’est disponible. (0x00000103)
HELP ME I WORK WITH WINDOWS 7 32 BIT

#4

Do this:

1. Start Command Prompt with adminstrator privileges
2. Go to the directory where vhui32.exe is and type

vhui32.exe -y

That will uninstall the drivers that are currently there

3. Do vhui32.exe -x , that will extract the drivers

4. Change to the directory is says and then type dpinsts.exe

5. then type vhenum.exe

then run the vhui32.exe again and it should work.