Error with using VirtualHere Client

2021-12-20 15:24:54 INFO :VirtualHere Client 5.2.5 starting (Compiled: Dec 14 2021 14:12:15)
2021-12-20 15:24:54 INFO :Client OS is Windows 10 (build 19044), 64-bit edition
2021-12-20 15:24:54 INFO :Using config at C:\Users\Shadow\AppData\Roaming\vhui.ini
2021-12-20 15:24:54 INFO :IPC available at \\.\pipe\vhclient
2021-12-20 15:24:54 INFO :Auto-find (Bonjour) on
2021-12-20 15:24:54 INFO :Auto-find (Bonjour SSL) on
2021-12-20 15:25:02 INFO :No drivers found, they will be installed
2021-12-20 15:25:03 INFO :SetupDiEnumDeviceInterfaces failed
2021-12-20 15:25:03 ERROR :Hub failed to open error, Es sind keine Daten mehr verfügbar. (0x00000103)

I cant use it.

#2

OK the virtualhere client is trying to install its drivers but if failing due to a permission issue i think.

You should see a popup saying : Allow virtualhere client to run as administrator to install its drivers.

Do you see any popup when you try to use a device via virtualhere?

You can try to manually install the virtualhere driver by starting cmd.exe As Administrator then running

vhui64.exe -d

See if running it manually works

#3

Hello Michael,
i have the same issue. But the cmd.exe doesn't work with vhui64.exe -d, it says it's not typed in correctly. Don't know what to do..
Does anyone know how to delete the vhui64 completely ? Is it enough to just put the exe on my desktop in the bin and to delete it there ?
Greetings from Germany and thank you for given any answer! :-)

#4

Would you be able to email me the file c:\windows\inf\setupapi.dev.log to mail [at] virtualhere.com (mail[at]virtualhere[dot]com)