Client error messages on Windows 7 64bit

<p>Hi,<br />
I'm testing the client on a Windows 7 64bit system. The client shows the available usb devices but when I try to use a device and install the drivers, as requested, I receive the following error messages,<br />
The System Messages window shows the following messages
</p>
<p>22:32:14 INFO :VirtualHere Client 2.8.1 starting (Compiled: Mar 21 2015 10:54:08)<br />
22:32:14 INFO :Using config at C:\Users\Administrator\AppData\Roaming\vhui.ini<br />
22:32:14 INFO :IPC available at \\.\pipe\vhclient<br />
22:32:14 INFO :Auto-find on
</p>
<p>22:43:51 INFO :connect 192.168.101.1:7575 select timeout<br />
22:43:57 INFO :Received IPC verb="IS SERVICE", arg=""<br />
22:43:57 INFO :Received IPC verb="SHOW", arg=""<br />
22:44:21 INFO :connect 192.168.101.1:7575 select timeout<br />
22:44:51 INFO :connect 192.168.101.1:7575 select timeout<br />
22:45:21 INFO :connect 192.168.101.1:7575 select timeout<br />
22:45:51 INFO :connect 192.168.101.1:7575 select timeout<br />
22:46:14 INFO :No drivers found, they will be installed<br />
22:47:00 INFO :In file ../src/msw/window.cpp at line 577: 'SetFocus' failed with error 0x00000057 .<br />
22:47:16 INFO :SetupDiEnumDeviceInterfaces failed<br />
22:48:13 INFO :SetupDiEnumDeviceInterfaces failed<br />
22:48:13 ERROR :Hub failed to open error, there is no more detail available. (0x00000103)<br />
22:48:29 INFO :Drivers are up-to-date<br />
22:48:29 INFO :SetupDiEnumDeviceInterfaces failed<br />
22:48:30 INFO :SetupDiEnumDeviceInterfaces failed<br />
22:48:30 ERROR :Hub failed to open error, there is no more detail available.(0x00000103)
</p>
<p>Thank you in advance for your help.</p>

#2

Is it running as a service? Or are you running it as a normal GUI?

#4

Maybe there is some permission problem. could you try this:

open the command prompt then type

vhui64.exe -x

that will extract the drivers to the directory shown. Change to that directory and run dpinsts.exe

and see if that installs the drivers correctly.

#5

Problem has been solved
Thank you very much for your help.