Starting Server deletes my Bluetooth keyboard

I have a Logitech K380 keyboard and every time I start the Server app the keyboard gets deleted from my Bluetooth devices and I have to pair again. The laptop is Dell XPS13 9380. I've reproduced this few times with the same result. Why is this happening?

#2

I havent heard of that occuring before. Can you start the virtualhere server, then click Settings->View Server Log-> Copy to clipboard and paste into this thread

#3

Here's the log. The Logitech K380 just got deleted again from paired devices. Please note that the bluetooth mouse and my headset lose connection briefly upon starting the server, but they reconnect fine. Not the K380 though.

2022-02-02 14:03:09 INFO :>>> Starting VirtualHere USB Server v4.3.6 (Built: Feb 2 2022, 05:56:54)<<<
2022-02-02 14:03:09 INFO :Using configuration C:\Users\lucas\Dropbox\SYNC\Windows Folders\Downloads\config.ini
2022-02-02 14:03:09 INFO :Server licensed to=unlicensed max_devices=1
2022-02-02 14:03:14 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-02-02 14:03:17 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-02-02 14:03:17 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 1
2022-02-02 14:03:17 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 2
2022-02-02 14:03:17 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 3
2022-02-02 14:03:17 INFO :Found Full speed device [046d:c52b] "Logitech, USB Receiver" at address 4
2022-02-02 14:03:17 INFO :Found Full speed device [28de:1102] "Valve Software, Wired Controller" at address 5
2022-02-02 14:03:17 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 6
2022-02-02 14:03:17 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 7
2022-02-02 14:03:17 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 8
2022-02-02 14:03:21 ERROR :Calling CM_Get_DevNode_PropertyW (Address) failed for USB\VID_0489&PID_E0A2\5&1E3FF0A&0&7, error CR_NO_SUCH_DEVNODE or CR_NO_SUCH_DEVINST
2022-02-02 14:03:21 INFO :Unmanaging device 7 [0489:e0a2]
2022-02-02 14:03:26 ERROR :Registration returned an error
2022-02-02 14:04:05 ERROR :Calling CM_Get_DevNode_PropertyW (Address) failed for USB\VID_0489&PID_E0A2\5&1E3FF0A&0&7, error CR_NO_SUCH_DEVNODE or CR_NO_SUCH_DEVINST
2022-06-23 20:16:42 INFO :>>> Starting VirtualHere USB Server v4.4.1 (Built: May 3 2022, 11:39:30)<<<
2022-06-23 20:16:42 INFO :Using configuration C:\Users\lucas\Dropbox\SYNC\Windows Folders\Downloads\config.ini
2022-06-23 20:16:42 INFO :Server licensed to=unlicensed max_devices=1
2022-06-23 20:16:43 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-23 20:16:55 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-23 20:16:55 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 7
2022-06-23 20:16:55 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 8
2022-06-23 20:16:55 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 9
2022-06-23 20:17:31 INFO :100.85.236.33 connected as connection 1
2022-06-23 20:17:52 INFO :Installing server driver...
2022-06-23 20:17:53 INFO :OK driver installed try again...
2022-06-23 20:17:54 INFO :Device 7 [0c45:6723] BOUND to connection 1
2022-06-23 20:18:37 INFO :Device 7 [0c45:6723] UNBOUND from connection 1
2022-06-23 20:18:43 INFO :Device 7 [0c45:6723] BOUND to connection 1
2022-06-23 20:19:11 INFO :Device 7 [0c45:6723] UNBOUND from connection 1
2022-06-23 20:21:01 INFO :Found High speed device [045e:02fe] "Microsoft Inc., XBOX ACC" at address 10
2022-06-23 20:21:14 INFO :Device 10 [045e:02fe] BOUND to connection 1
2022-06-23 20:21:15 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&3C9E678&0&0,USB\VID_045E&PID_02FE\350974,9 while uncapturing, The device does not recognize the command. (0x00000016)
2022-06-23 20:21:16 ERROR :DiInstallDevice failed, (0xe0000203)
2022-06-23 20:21:16 INFO :Device 10 [045e:02fe] SURPRISE UNBOUND from connection 1
2022-06-23 20:21:16 INFO :Unmanaging device 10 [045e:02fe]
2022-06-23 20:21:16 INFO :Found High speed device [045e:02fe] "Microsoft Inc., XBOX ACC" at address 10
2022-06-23 20:22:01 INFO :Device 10 [045e:02fe] BOUND to connection 1
2022-06-23 20:22:01 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&3C9E678&0&0,USB\VID_045E&PID_02FE\350974,9 while uncapturing, The device does not recognize the command. (0x00000016)
2022-06-23 20:22:07 INFO :Device 10 [045e:02fe] SURPRISE UNBOUND from connection 1
2022-06-23 20:22:07 INFO :Unmanaging device 10 [045e:02fe]
2022-06-23 20:22:07 INFO :Found High speed device [045e:02fe] "Microsoft Inc., XBOX ACC" at address 10
2022-06-23 20:23:26 INFO :Device 10 [045e:02fe] BOUND to connection 1
2022-06-23 20:24:43 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&3C9E678&0&0,USB\VID_045E&PID_02FE\350974,9 while uncapturing, The device does not recognize the command. (0x00000016)
2022-06-23 20:24:44 INFO :Device 10 [045e:02fe] SURPRISE UNBOUND from connection 1
2022-06-23 20:24:44 INFO :Unmanaging device 10 [045e:02fe]
2022-06-23 20:25:01 INFO :Found High speed device [045e:02fe] "Microsoft Inc., XBOX ACC" at address 10
2022-06-23 20:25:02 INFO :Device 10 [045e:02fe] BOUND to connection 1
2022-06-23 20:30:01 ERROR :Error binding device 7 [0c45:6723] to connection 1, BIND MAX_DEVICES_EXCEEDED
2022-06-23 20:30:10 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&3C9E678&0&0,USB\VID_045E&PID_02FE\350974,9 while uncapturing, The device does not recognize the command. (0x00000016)
2022-06-23 20:30:11 INFO :Device 10 [045e:02fe] SURPRISE UNBOUND from connection 1
2022-06-23 20:30:11 INFO :Unmanaging device 10 [045e:02fe]
2022-06-23 20:33:48 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 11
2022-06-23 20:34:04 INFO :Device 11 [28de:1142] BOUND to connection 1
2022-06-23 20:36:24 WARNING :Failed to release claimed device USB\ROOT_HUB30\4&3C9E678&0&0,USB\VID_28DE&PID_1142\5&1E3FF0A&0&1,1 while uncapturing, The device does not recognize the command. (0x00000016)
2022-06-23 20:36:25 INFO :Device 11 [28de:1142] SURPRISE UNBOUND from connection 1
2022-06-23 20:36:25 INFO :Unmanaging device 11 [28de:1142]
2022-06-23 20:50:46 INFO :100.85.236.33 connected as connection 9
2022-06-23 20:50:46 INFO :Connection 1 remotely disconnected gracefully (rx msg size)
2022-06-23 20:50:47 INFO :100.85.236.33 connected as connection 10
2022-06-23 20:50:47 INFO :Connection 10 remotely disconnected gracefully (rx msg size)
2022-06-23 20:50:47 INFO :100.85.236.33 connected as connection 11
2022-06-23 20:50:47 INFO :Connection 11 remotely disconnected gracefully (rx msg size)
2022-06-23 20:50:47 INFO :100.85.236.33 connected as connection 12
2022-06-23 20:50:47 INFO :Connection 12 remotely disconnected gracefully (rx msg size)
2022-06-23 20:50:47 INFO :100.85.236.33 connected as connection 13
2022-06-23 20:50:48 INFO :Connection 1 successfully removed (reason:timeout)
2022-06-23 20:50:51 INFO :100.85.236.33 connected as connection 14
2022-06-23 20:52:15 INFO :Connection 14 successfully removed (reason:timeout)
2022-06-23 20:52:15 INFO :Connection 9 successfully removed (reason:timeout)
2022-06-23 20:52:15 INFO :Connection 10 successfully removed (reason:timeout)
2022-06-23 20:52:15 INFO :Connection 11 successfully removed (reason:timeout)
2022-06-23 20:52:15 INFO :Connection 12 successfully removed (reason:timeout)
2022-06-23 20:52:16 INFO :Connection 13 successfully removed (reason:timeout)
2022-06-23 20:52:19 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 12
2022-06-23 20:52:24 INFO :100.85.236.33 connected as connection 15
2022-06-23 20:52:26 INFO :Found High speed device [413c:b06e] "0x413c, Dell dock" at address 13
2022-06-23 20:52:26 INFO :Found High speed device [0bda:402e] "Generic, USB Audio" at address 14
2022-06-23 20:52:26 INFO :Found High speed device [1bcf:2284] "SHENZHEN AONI ELECTRONIC CO.,LTD, Full HD webcam" at address 15
2022-06-23 20:52:26 INFO :Found High speed device [413c:b06f] "0x413c, Dell dock" at address 16
2022-06-23 20:53:01 INFO :Unmanaging device 12 [0bda:8153]
2022-06-23 20:53:01 INFO :Unmanaging device 13 [413c:b06e]
2022-06-23 20:53:01 INFO :Unmanaging device 14 [0bda:402e]
2022-06-23 20:53:01 INFO :Unmanaging device 15 [1bcf:2284]
2022-06-23 20:53:01 INFO :Unmanaging device 16 [413c:b06f]
2022-06-23 20:53:13 INFO :Found High speed device [413c:b06e] "0x413c, Dell dock" at address 13
2022-06-23 20:53:13 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 12
2022-06-23 20:53:13 INFO :Found High speed device [1bcf:2284] "SHENZHEN AONI ELECTRONIC CO.,LTD, Full HD webcam" at address 15
2022-06-23 20:53:13 INFO :Found High speed device [0bda:402e] "Generic, USB Audio" at address 14
2022-06-23 20:53:13 INFO :Found High speed device [413c:b06f] "0x413c, Dell dock" at address 16
2022-06-24 00:11:37 INFO :Connection 15 remotely disconnected gracefully (rx msg size)
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 16
2022-06-24 00:11:37 INFO :Connection 16 remotely disconnected gracefully (rx msg size)
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 17
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 18
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 19
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 20
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 21
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 22
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 23
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 24
2022-06-24 00:11:37 INFO :100.85.236.33 connected as connection 25
2022-06-24 00:11:38 INFO :Connection 15 successfully removed (reason:timeout)
2022-06-24 00:11:47 INFO :Connection 19 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 16 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 17 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 18 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 20 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 21 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 22 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 23 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 24 successfully removed (reason:timeout)
2022-06-24 08:27:09 INFO :Connection 25 successfully removed (reason:timeout)
2022-06-24 08:27:17 INFO :Unmanaging device 14 [0bda:402e]
2022-06-24 08:27:17 INFO :Unmanaging device 16 [413c:b06f]
2022-06-24 08:27:20 INFO :Found High speed device [0bda:402e] "Generic, USB Audio" at address 14
2022-06-24 08:27:20 INFO :Found High speed device [413c:b06f] "0x413c, Dell dock" at address 16
2022-06-24 08:27:32 INFO :100.85.236.33 connected as connection 26
2022-06-24 08:28:14 INFO :Unmanaging device 13 [413c:b06e]
2022-06-24 08:28:14 INFO :Unmanaging device 12 [0bda:8153]
2022-06-24 08:28:14 INFO :Unmanaging device 15 [1bcf:2284]
2022-06-24 08:28:14 INFO :Unmanaging device 14 [0bda:402e]
2022-06-24 08:28:14 INFO :Unmanaging device 16 [413c:b06f]
2022-06-24 08:28:25 INFO :Found High speed device [413c:b06e] "0x413c, Dell dock" at address 13
2022-06-24 08:28:25 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 12
2022-06-24 08:28:25 INFO :Found High speed device [0bda:402e] "Generic, USB Audio" at address 14
2022-06-24 08:28:25 INFO :Found High speed device [1bcf:2284] "SHENZHEN AONI ELECTRONIC CO.,LTD, Full HD webcam" at address 15
2022-06-24 08:28:25 INFO :Found High speed device [413c:b06f] "0x413c, Dell dock" at address 16
2022-06-24 08:28:58 INFO :Connection 26 successfully removed (reason:timeout)
2022-06-24 08:29:34 INFO :100.85.236.33 connected as connection 27
2022-06-24 08:31:37 INFO :Found High speed device [18d1:4ee1] "Google, Pixel 5" at address 17
2022-06-24 09:30:38 INFO :Unmanaging device 17 [18d1:4ee1]
2022-06-24 11:16:50 INFO :Unmanaging device 13 [413c:b06e]
2022-06-24 11:16:50 INFO :Unmanaging device 12 [0bda:8153]
2022-06-24 11:16:50 INFO :Unmanaging device 14 [0bda:402e]
2022-06-24 11:16:50 INFO :Unmanaging device 15 [1bcf:2284]
2022-06-24 11:16:50 INFO :Unmanaging device 16 [413c:b06f]
2022-06-24 11:54:41 INFO :Connection 27 successfully removed (reason:timeout)
2022-06-25 11:07:17 INFO :100.85.236.33 connected as connection 28
2022-06-25 11:40:26 INFO :Connection 28 remotely disconnected gracefully (rx msg size)
2022-06-25 11:40:27 INFO :Connection 28 successfully removed (reason:timeout)
2022-06-25 11:40:41 INFO :100.85.236.33 connected as connection 29
2022-06-25 11:43:28 INFO :Connection 29 successfully removed (reason:timeout)
2022-06-25 11:57:58 INFO :100.85.236.33 connected as connection 30
2022-06-26 17:41:37 INFO :Connection 30 successfully removed (reason:timeout)
2022-06-26 17:41:45 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 18
2022-06-26 17:41:45 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 19
2022-06-26 17:41:45 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 20
2022-06-26 17:42:02 INFO :100.85.236.33 connected as connection 31
2022-06-28 08:47:25 INFO :>>> Starting VirtualHere USB Server v4.4.1 (Built: May 3 2022, 11:39:30)<<<
2022-06-28 08:47:25 INFO :Using configuration C:\Users\lucas\Dropbox\SYNC\Windows Folders\Downloads\config.ini
2022-06-28 08:47:25 INFO :Server licensed to=unlicensed max_devices=1
2022-06-28 08:47:26 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 08:47:30 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 08:47:30 INFO :100.85.236.33 connected as connection 1
2022-06-28 08:47:31 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 18
2022-06-28 08:47:31 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 19
2022-06-28 08:47:31 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 20
2022-06-28 08:47:31 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 21
2022-06-28 08:47:31 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 8
2022-06-28 08:47:31 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 9
2022-06-28 08:47:31 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 7
2022-06-28 08:47:55 INFO :Connection 1 successfully removed (reason:server shutdown)
2022-06-28 08:47:57 INFO :Unmanaging device 18 [0bda:8153]
2022-06-28 08:47:57 INFO :Unmanaging device 19 [03f0:056b]
2022-06-28 08:47:57 INFO :Unmanaging device 20 [03f0:046b]
2022-06-28 08:47:57 INFO :Unmanaging device 21 [28de:1142]
2022-06-28 08:47:57 INFO :Unmanaging device 8 [0489:e0a2]
2022-06-28 08:47:57 INFO :Unmanaging device 9 [27c6:5385]
2022-06-28 08:47:57 INFO :Unmanaging device 7 [0c45:6723]
2022-06-28 08:49:43 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 08:49:47 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 08:49:48 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 18
2022-06-28 08:49:48 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 19
2022-06-28 08:49:48 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 20
2022-06-28 08:49:48 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 21
2022-06-28 08:49:48 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 8
2022-06-28 08:49:48 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 9
2022-06-28 08:49:48 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 7
2022-06-28 08:50:03 INFO :100.85.236.33 connected as connection 2
2022-06-28 08:50:51 INFO :Device 21 [28de:1142] BOUND to connection 2
2022-06-28 08:55:55 INFO :Device 21 [28de:1142] UNBOUND from connection 2
2022-06-28 08:55:56 INFO :Connection 2 successfully removed (reason:timeout)
2022-06-28 08:56:13 INFO :100.85.236.33 connected as connection 4
2022-06-28 08:56:16 INFO :Device 21 [28de:1142] BOUND to connection 4
2022-06-28 08:56:32 INFO :Device 21 [28de:1142] UNBOUND from connection 4
2022-06-28 08:56:33 INFO :Connection 4 successfully removed (reason:timeout)
2022-06-28 08:57:41 INFO :100.85.236.33 connected as connection 6
2022-06-28 08:57:43 INFO :Device 21 [28de:1142] BOUND to connection 6
2022-06-28 08:57:47 INFO :Device 21 [28de:1142] UNBOUND from connection 6
2022-06-28 08:57:48 INFO :Connection 6 successfully removed (reason:server shutdown)
2022-06-28 08:57:49 INFO :Unmanaging device 18 [0bda:8153]
2022-06-28 08:57:49 INFO :Unmanaging device 19 [03f0:056b]
2022-06-28 08:57:49 INFO :Unmanaging device 20 [03f0:046b]
2022-06-28 08:57:49 INFO :Unmanaging device 21 [28de:1142]
2022-06-28 08:57:49 INFO :Unmanaging device 8 [0489:e0a2]
2022-06-28 08:57:49 INFO :Unmanaging device 9 [27c6:5385]
2022-06-28 08:57:49 INFO :Unmanaging device 7 [0c45:6723]
2022-06-28 08:59:00 INFO :>>> Shutdown <<<
2022-06-28 09:24:42 INFO :>>> Starting VirtualHere USB Server v4.4.1 (Built: May 3 2022, 11:39:30)<<<
2022-06-28 09:24:42 INFO :Using configuration C:\Users\lucas\Dropbox\SYNC\Windows Folders\Downloads\config.ini
2022-06-28 09:24:42 INFO :Server licensed to=unlicensed max_devices=1
2022-06-28 09:24:42 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 09:24:44 INFO :100.85.236.33 connected as connection 1
2022-06-28 09:24:46 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 09:24:47 WARNING :Loading string descriptor for device on port 5 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 09:24:47 WARNING :Loading string descriptor for device on port 5 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 09:24:47 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 18
2022-06-28 09:24:47 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 19
2022-06-28 09:24:47 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 20
2022-06-28 09:24:47 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 8
2022-06-28 09:24:47 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 9
2022-06-28 09:24:47 INFO :Found High speed device [0c45:6723] "0x0c45, 0x6723" at address 7
2022-06-28 09:25:02 INFO :Connection 1 successfully removed (reason:server shutdown)
2022-06-28 09:25:03 INFO :Unmanaging device 18 [0bda:8153]
2022-06-28 09:25:03 INFO :Unmanaging device 19 [03f0:056b]
2022-06-28 09:25:03 INFO :Unmanaging device 20 [03f0:046b]
2022-06-28 09:25:03 INFO :Unmanaging device 8 [0489:e0a2]
2022-06-28 09:25:03 INFO :Unmanaging device 9 [27c6:5385]
2022-06-28 09:25:03 INFO :Unmanaging device 7 [0c45:6723]
2022-06-28 09:25:05 INFO :>>> Shutdown <<<
2022-06-28 17:09:07 INFO :>>> Starting VirtualHere USB Server v4.4.0 (Built: Apr 4 2022, 09:27:37)<<<
2022-06-28 17:09:07 WARNING :Warning, tried finding HOME directory but that also failed, config.ini will be loaded from pwd
2022-06-28 17:09:07 INFO :Creating default configuration config.ini
2022-06-28 17:09:07 INFO :Server licensed to=unlicensed max_devices=1
2022-06-28 17:09:07 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 17:09:13 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 17:09:13 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 1
2022-06-28 17:09:13 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 2
2022-06-28 17:09:13 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 3
2022-06-28 17:09:13 INFO :Found High speed device [18d1:4ee1] "Google, Pixel 5" at address 4
2022-06-28 17:09:13 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 5
2022-06-28 17:09:13 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 6
2022-06-28 17:09:13 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 7
2022-06-28 17:09:56 INFO :100.85.236.33 connected as connection 1
2022-06-28 17:10:32 INFO :Unmanaging device 4 [18d1:4ee1]
2022-06-28 17:10:37 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 8
2022-06-28 17:10:39 INFO :Device 8 [28de:1142] BOUND to connection 1
2022-06-28 17:59:46 INFO :Device 8 [28de:1142] UNBOUND from connection 1
2022-06-28 17:59:47 INFO :Connection 1 successfully removed (reason:server shutdown)
2022-06-28 17:59:48 INFO :Unmanaging device 1 [0bda:8153]
2022-06-28 17:59:48 INFO :Unmanaging device 2 [03f0:056b]
2022-06-28 17:59:48 INFO :Unmanaging device 3 [03f0:046b]
2022-06-28 17:59:48 INFO :Unmanaging device 5 [0489:e0a2]
2022-06-28 17:59:48 INFO :Unmanaging device 6 [27c6:5385]
2022-06-28 17:59:48 INFO :Unmanaging device 7 [0c45:6723]
2022-06-28 17:59:48 INFO :Unmanaging device 8 [28de:1142]
2022-06-28 17:59:48 INFO :>>> Shutdown <<<
2022-06-28 18:00:25 INFO :>>> Starting VirtualHere USB Server v4.4.0 (Built: Apr 4 2022, 09:27:37)<<<
2022-06-28 18:00:25 WARNING :Warning, tried finding HOME directory but that also failed, config.ini will be loaded from pwd
2022-06-28 18:00:25 INFO :Using configuration config.ini
2022-06-28 18:00:25 INFO :Server licensed to=unlicensed max_devices=1
2022-06-28 18:00:25 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 18:00:33 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 18:00:34 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 1
2022-06-28 18:00:34 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 2
2022-06-28 18:00:34 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 3
2022-06-28 18:00:34 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 8
2022-06-28 18:00:34 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 5
2022-06-28 18:00:34 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 6
2022-06-28 18:00:34 INFO :Found High speed device [0c45:6723] "CN09357GLOG00918A0B7A01, Integrated_Webcam_HD" at address 7
2022-06-28 18:00:44 INFO :100.85.236.33 connected as connection 1
2022-06-28 18:00:53 INFO :Device 8 [28de:1142] BOUND to connection 1
2022-06-28 18:02:12 INFO :Device 8 [28de:1142] UNBOUND from connection 1
2022-06-28 18:02:13 INFO :Connection 1 successfully removed (reason:server shutdown)
2022-06-28 18:02:13 INFO :Connection 1 successfully removed (reason:timeout)
2022-06-28 18:02:14 INFO :Unmanaging device 1 [0bda:8153]
2022-06-28 18:02:14 INFO :Unmanaging device 2 [03f0:056b]
2022-06-28 18:02:14 INFO :Unmanaging device 3 [03f0:046b]
2022-06-28 18:02:14 INFO :Unmanaging device 8 [28de:1142]
2022-06-28 18:02:14 INFO :Unmanaging device 5 [0489:e0a2]
2022-06-28 18:02:14 INFO :Unmanaging device 6 [27c6:5385]
2022-06-28 18:02:14 INFO :Unmanaging device 7 [0c45:6723]
2022-06-28 18:02:28 INFO :>>> Shutdown <<<
2022-06-28 18:45:01 INFO :>>> Starting VirtualHere USB Server v4.4.0 (Built: Apr 4 2022, 09:27:37)<<<
2022-06-28 18:45:01 WARNING :Warning, tried finding HOME directory but that also failed, config.ini will be loaded from pwd
2022-06-28 18:45:01 INFO :Using configuration config.ini
2022-06-28 18:45:01 INFO :Server licensed to=unlicensed max_devices=1
2022-06-28 18:45:01 INFO :Listening on all network interfaces at TCP port 7575 (IPv6 dual-stack)
2022-06-28 18:45:05 WARNING :Loading string descriptor for device on port 7 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 18:45:05 WARNING :Loading string descriptor for device on port 5 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 18:45:05 WARNING :Loading string descriptor for device on port 5 failed, A device attached to the system is not functioning. (0x0000001f)
2022-06-28 18:45:05 INFO :Found Super speed device [0bda:8153] "Realtek, USB 10/100/1000 LAN" at address 1
2022-06-28 18:45:05 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 2
2022-06-28 18:45:05 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 3
2022-06-28 18:45:05 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 8
2022-06-28 18:45:05 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 5
2022-06-28 18:45:05 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 6
2022-06-28 18:45:05 INFO :Found High speed device [0c45:6723] "0x0c45, 0x6723" at address 7
2022-06-28 18:45:09 INFO :100.85.236.33 connected as connection 1
2022-06-28 18:45:13 INFO :Device 8 [28de:1142] BOUND to connection 1

#4

Also, this is what I see in the Windows Event Viewer:

"Initial connection to Bluetooth HID device failed. The device has been removed as a personal or paired device. You must reinstall the device."

"The remote adapter (f4:73:35:48:f4:69) is no longer a paired device. Its link key has been removed."

#5

OK this should resolve it: In the virtualhere client right click on

0489

and select "Ignore" -> Just this

Now it will ignore the bluetooth adapter and it wont be accessable by virtualhere

#6

This device doesn't exist on the list in the Client app. I only have a webcam and fingerprint scanner and that's all. Bluetooth keyboard is still being deleted. What should I do?

#7

The server is showing that it found

2022-06-28 18:45:05 INFO :Found High speed device [03f0:056b] "Generic, USB Audio" at address 2
2022-06-28 18:45:05 INFO :Found Full speed device [03f0:046b] "HP, HP USB-C Dock G5" at address 3
2022-06-28 18:45:05 INFO :Found Full speed device [28de:1142] "Valve Software, Steam Controller" at address 8
2022-06-28 18:45:05 INFO :Found Full speed device [0489:e0a2] "0x0489, 0xe0a2" at address 5
2022-06-28 18:45:05 INFO :Found Full speed device [27c6:5385] "HTMicroelectronics, Goodix Fingerprint Device " at address 6
2022-06-28 18:45:05 INFO :Found High speed device [0c45:6723] "0x0c45, 0x6723" at address 7

So each of these should be visible on the client.

Anyway stop the virtualhere server and edit the config.ini file in the same directory as the server and add the line

IgnoredDevices=0489/e0a2

#8

This solved my problem and my bluetooth keyboard doesn't get deleted anymore upon starting the server app. Thanks for your help.