OS issue with iLok (Win/Mac)

How are you guys getting iLok to not throw errors when connected to the server? I have a linux server running virtualhere and windows works perfectly. However, Mac 26.x gets this issue:

'iLok Sharing Error

An iLok cannot be shared across multiple operating systems or computers. Disconnect and reconnect your ilok when switching to another OS/Computer.'

I have PPPS on, and I have verified the iLok does go dark; so I think it's releasing it. What causes this? Any ideas of where to look or how to solve it?

#2

What PPPS Hub are you using?

#3

https://www.amazon.com/dp/B07FNF3K9W

StarTech 4-Port USB-A Hub 5Gbps with Per-Port Switches, LEDs (HB30A4AIB) | USB 3.0 expansion, USB Powered, Individual on/off switches, Desktop laptop type-A splitter, Reset without unplugging

I looked at the compat list and this one showed on it. However - this -> [14b0:01ef StarTech.com USB Billboard Device 0000000000000001] apparently tells me I got a refresh that might not work, so I guess that could be it. I have this one > https://www.amazon.com/dp/B081DYD25S on the way but it won't get here until Wednesday, and when I tried the port it did make the iLok go dark, but apparently this silicon might actually let data sip even when cut to VBUS. Thoughts?

#4

I dont know - what about if you UNplug the ilok manually and then plug it back in. Does that work again with the mac?


Note i sell a PPPS hub that is guaranteed to work: https://modularkvmip.com/usb-hub

 

Most of the stuff on amazon is not reliable, the manufacturers keep changing the internals to keep costs down.

 

#5

If I physically remove the iLok and plug it back in, it works. As long as I manually do it. I may end up buying yours. I just needed one quick to test, so I got this one that comes in just over a day. I imagine it'll take a bit to get yours.