Error message

I have received the following message when trying to connect to a USB ant+ device:
Your help would be much appreciated, thanks.

2016-09-09 10:09:22 INFO :Found Full speed device [0fcf:1008] "Dynastream Innovations, ANT USBStick2" at address 4
2016-09-09 10:09:35 INFO :Installing driver for class libusb-win32 devices {EB781AAF-9C70-4523-A5DF-642A87ECA567}
2016-09-09 10:09:35 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64… devices.sys
2016-09-09 10:09:36 ERROR :There was an error downloading, HTTP response code said error (404)
2016-09-09 10:09:36 ERROR :Could not install driver for class libusb-win32 devices
2016-09-09 10:09:36 ERROR :Error binding device 4 [0fcf:1008] to connection 1, BIND_ERROR

#4

Download 3.0.5 and give it a try...

#5

Thanks Michael,
It looks like it is getting further now but fails to bind the device. Any ideas? (Using Windows 10 on both devices)

2016-09-11 11:39:46 INFO :Installing driver for class libusb-win32 devices {EB781AAF-9C70-4523-A5DF-642A87ECA567}
2016-09-11 11:39:46 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2016-09-11 11:39:49 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2016-09-11 11:39:50 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2016-09-11 11:39:51 INFO :OK driver installed try again...
2016-09-11 11:39:51 ERROR :Could not bind installed server driver for class libusb-win32 devices
2016-09-11 11:39:51 ERROR :Error binding device 4 [0fcf:1008] to connection 1, BIND_ERROR

#6

On the server, take a look towards the end of c:\windows\inf\setupapi.dev.log and post the last section here thats related to "libusb-win32 devices.inf"

#7

Thanks,
I think the info you specified is as follows:

>>> [Setup Import Driver Package - c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.inf]
>>> Section start 2016/09/11 11:35:55.572
cmd: "C:\Users\nickb\AppData\Local\Temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\dpinst.exe" /Q
inf: Provider: VirtualHere Pty. Ltd.
inf: Class GUID: {EB781AAF-9C70-4523-A5DF-642A87ECA567}
inf: Driver Version: 09/11/2016,16.17.48.515
inf: Catalog File: vhsd_libusb-win32.devices.cat
sto: {Copy Driver Package: c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.inf} 11:35:55.619
sto: Driver Package = c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.inf
sto: Flags = 0x00000007
sto: Destination = C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}
sto: Copying driver package files to 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}'.
flq: Copying 'c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.cat' to 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.cat'.
flq: Copying 'c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.inf' to 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.inf'.
flq: Copying 'c:\users\nickb\appdata\local\temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\vhsd_libusb-win32.devices.sys' to 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.sys'.
sto: {Copy Driver Package: exit(0x00000000)} 11:35:55.727
pol: {Driver package policy check} 11:35:55.742
pol: {Driver package policy check - exit(0x00000000)} 11:35:55.744
sto: {Stage Driver Package: C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.inf} 11:35:55.746
inf: {Query Configurability: C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.inf} 11:35:55.755
inf: Driver package 'vhsd_libusb-win32.devices.inf' is configurable.
inf: {Query Configurability: exit(0x00000000)} 11:35:55.760
flq: Copying 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.cat'.
flq: Copying 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.inf'.
flq: Copying 'C:\Users\nickb\AppData\Local\Temp\{6e97785d-e69a-2b4c-a25c-c5008e0853f7}\vhsd_libusb-win32.devices.sys' to 'C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.sys'.
sto: {DRIVERSTORE IMPORT VALIDATE} 11:35:55.836
sig: {_VERIFY_FILE_SIGNATURE} 11:35:55.869
sig: Key = vhsd_libusb-win32.devices.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.cat
! sig: Verifying file against specific (valid) catalog failed! (0x800b0109)
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 11:35:55.903
sig: {_VERIFY_FILE_SIGNATURE} 11:35:55.904
sig: Key = vhsd_libusb-win32.devices.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}\vhsd_libusb-win32.devices.cat
sig: Success: File is signed in Authenticode(tm) catalog.
sig: Error 0xe0000241: The INF was signed with an Authenticode(tm) catalog from a trusted publisher.
sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000241)} 11:35:55.920
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 11:35:55.924
sig: Signer Score = 0x0F000000
sig: Signer Name = VirtualHere Pty. Ltd.
sto: {DRIVERSTORE IMPORT BEGIN} 11:35:55.926
sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 11:35:55.927
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{45abc9e1-981b-db45-a601-f5706b397ab2}} 11:35:55.927
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd
cpy: {Copy Directory: exit(0x00000000)} 11:35:55.930
idb: {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd\vhsd_libusb-win32.devices.inf} 11:35:55.931
idb: Created driver package object 'vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd' in DRIVERS database node.
idb: Created driver INF file object 'oem20.inf' in DRIVERS database node.
idb: Registered driver package 'vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd' with 'oem20.inf'.
idb: {Register Driver Package: exit(0x00000000)} 11:35:55.937
idb: {Publish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd\vhsd_libusb-win32.devices.inf} 11:35:55.938
idb: Activating driver package 'vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd'.
cpy: Published 'vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd\vhsd_libusb-win32.devices.inf' to 'oem20.inf'.
idb: Indexed 2 device IDs for 'vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd'.
sto: Flushed driver database node 'DRIVERS'. Time = 16 ms
sto: Flushed driver database node 'SYSTEM'. Time = 15 ms
idb: {Publish Driver Package: exit(0x00000000)} 11:35:55.971
sto: {DRIVERSTORE IMPORT END} 11:35:55.972
sig: Installed catalog 'vhsd_libusb-win32.devices.cat' as 'oem20.cat'.
sto: {DRIVERSTORE IMPORT END: exit(0x00000000)} 11:35:55.992
sto: {Stage Driver Package: exit(0x00000000)} 11:35:55.993
<<< Section end 2016/09/11 11:35:56.007
<<< [Exit status: SUCCESS]

>>> [SetupCopyOEMInf - C:\WINDOWS\System32\DriverStore\FileRepository\vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd\vhsd_libusb-win32.devices.inf]
>>> Section start 2016/09/11 11:35:56.012
cmd: "C:\Users\nickb\AppData\Local\Temp\e2ac3ee3-4070-408c-8958-e76fda556d2b\dpinst.exe" /Q
inf: Copy style: 0x00040000
inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\vhsd_libusb-win32.devices.inf_amd64_72600935ada48cdd\vhsd_libusb-win32.devices.inf
inf: Published Inf Path: C:\WINDOWS\INF\oem20.inf
sig: Installing catalog vhsd_libusb-win32.devices.cat as: oem20.CAT
<<< Section end 2016/09/11 11:35:56.052
<<< [Exit status: SUCCESS]

#8

Ok i found the issue can you download 3.0.5 again i have recompiled it...

#9

Looks to be working perfectly now. Many thanks
Your level of support is excellent.