Can't connect to SEW or Rockwell devices

Hi, We are having a problem connecting to an SEW UFF41B device and a Rockwell Automation L27 PLC using virtualhere. The following log file shows the file not found errors that seem to be causing the problem, any suggestions?

2017-02-03 10:44:49 INFO :Unmanaging device 7 [14c0:0021]
2017-02-03 10:44:55 INFO :Found Full speed device [14c0:0021] "Rockwell Automation, 1769-L27ERM-QxC1B/A LOGIX5327ERM" at address 7
2017-02-03 10:45:16 INFO :Installing driver for class RAUSBCIP {73D07C67-F265-449F-A5E1-FA3B1A3FEBB5}
2017-02-03 10:45:16 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2017-02-03 10:45:16 ERROR :There was an error downloading, SSL connect error (0)
2017-02-03 10:45:16 ERROR :Could not install driver for class RAUSBCIP
2017-02-03 10:45:16 ERROR :Error binding device 7 [14c0:0021] to connection 1, BIND_ERROR
2017-02-03 11:01:56 INFO :Unmanaging device 7 [14c0:0021]

2017-02-03 11:02:05 INFO :Found High speed device [1bc2:0815] "SEW-EURODRIVE GmbH & Co.KG, SEW-USB device" at address 1
2017-02-03 11:02:16 INFO :Installing driver for class libusb-win32 devices {EB781AAF-9C70-4523-A5DF-642A87ECA567}
2017-02-03 11:02:16 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2017-02-03 11:02:17 ERROR :There was an error downloading, SSL connect error (0)
2017-02-03 11:02:17 ERROR :Could not install driver for class libusb-win32 devices
2017-02-03 11:02:17 ERROR :Error binding device 1 [1bc2:0815] to connection 1, BIND_ERROR

Regards
Johnny B