Support

Hi,

I see on a windows pc interactively logged-in with local administrator user account with started vhui64.exe that on one Virtualhere usb-server (Raspberry Pi) the dongle device in use is displayed as "In use by (Administrator) at pc".

How can I change the configuration so that the device in use is attached as "In use by (System) at pc"? It must be avoided that the local administrator on the windows pc must be interactively logged-in.

Thanks for any assistance!
Kind regards,
Daniel

Hi
I’m trying to connect my usb t.flight hotas 4 to a cloud gaming Machine using your services and every time I try to connect my hotas to the cloud gaming machine I get that message ( When running the client as a service you can only connect to purchased servers)
What does that mean and is there a fix to it so I can connect my flight stick to the machine?

Hi!
I need update my system ubuntu 18.04 up to 20.04. I have a question about license. Can be I update with save license on my server? Shall I get new license?

Thanks!

Hello!
I am trying to run Android server and ChimeraOS (ArchLinux) client.
(Android server + Windows 10 client works flawlessly)
I have 2 devices: XBOX Wireless Adapter and BT Controller
When accessing the device, it turns off.

uname -a:
Linux chimeraos 5.12.12-arch1-1 #1 SMP PREEMPT Fri, 18 Jun 2021 21:59:22 +0000 x86_64 GNU/Linux

dmesg:

Hi, I am currently evaluting your software with the trial license. I have an ftdi ft601 transmitting data at around 60 Mbps. Your software seems to handle it great. The CPU load is low and there are no dropped packets. However, after around 10-15 minutes the USB connection is just dropped completely. When I reboot the system and set up the connection, everything works fine again.

Is this a software issue or is it a limitation of the trial version?

Best regard,
Christian A. Cartfjord

I just downloaded and installed the VirtualHere server image and client today and am unable to connect the HX edit software provided by Line6 to the Helix. My configuration is as follows:

Server: Raspberry PI4 RevB running firmware image 4.3.2
Client: OSX 10.15.7, client version 5.2.1
Network: connected to LAN wifi (not cloudhub wifi)

I'm trying to accomplish something very specific, but I may have stumbled across a general issue in the Android version of the USB server.

Tested with 2 Android 10 devices, and 4 keyboards:

NKRO Keyboard 1: OS never prompted to grant permission to access the device
- Attempted via USB-C to USB-C
- Attempted via USB-C to USB-A to USB-A hub to USB-C
- Attempted via USB-C to USB-A to USB-A adapter to USB-C

Hi

Tried many sd cards and 3 different Pi Zero W but all variants fail to show wifi network. Pi boots up and blinks led, then led goes solid but still no wifi available. Any suggestions on what can be the issue?

Hello,

We have purchased a VirtualHere license to perform some benchmarking (currently using RPi4 to RPi4 but end device will use another A72 style part). Our network is a 1000Mbps link. I have a few questions after performing some tests:

Hello. Using Xbox One controller on the Nvidia Shield there is no vibration/rumble so I tried VirtualHere as that supposedly enables vibration but I can't get it to work.
Maybe I'm doing something wrong.

I downloaded VirtualHere USB Server for Windows 10-64bit, I downloaded the client on my PC. I downloaded the VirtualHere on my Nvidia Shield.
I plugged the provided Xbox dongle into the Shield but no popup showed anywhere.