Support

Description

Support for VirtualHere hardware and software

Multiple Nvidia Shield TV & Questions

Forums

Hello, I am going to use 2 of the Nvidia Shield TV devices (only one will be active at the same time).
My use case is: 1 PC stored away in a room (headless). I am going to use one 2 Shield TV devices (maybe 3 in the future):
1) Is my Thinclient Desktop PC where I do my work but without most of the cables and case)
2) Living Room for 99% playing Steam games remotely

Do I need 2 licenses for this?
What if the device changes, let's say due to a replacement Nvidia Shield (had it replaced one time already last year)?

Guardant Code Dongle not working

Forums

Hi,

I tried to share my Guardant Code dongle and it's not working. My program can " see " that the dongle is there
but it looks like it cannot make it working properly.

I installed the windows server to be able to pull the logs :

2020-08-16 16:53:23 ERROR :IOCTL_USB_GET_NODE_CONNECTION_INFORMATION_EX_V2 failed for USB\VID_0A89&PID_0009\5&E31A2D8&0&10, Incorrect function. (0x00000001)

any clue ?

best regards,
Marc

Use on android TV

Forums

I am using VirtualHere on my Android TV running Android 8.0 on Sony A8G TV. I have an external plugged into the TV that I use to play media locally on the TV, and installed VirtualHere in order to access the drive from my PC and load content on the drive. I noticed when I run VirtualHere and connect on my PC, the drive is no longer visible on Android. For example is just disappears in VLC. Is this how this program is supposed to function? Is there any way to access the drive on Android while the server is running?

VirtualHere on Nvidia Shield TV

Forums

Hello, I tried to install VirtualHere USB from the Google Play store on my Shield TV and I don't get any permissions popups for the device. I have uninstalled and reinstalled it but no luck so far. I tried downloading the client on my PC and it does not show any devices on the network. They are both wired directly into the same Router and the router does not have any settings that would impede them from working as I run a few things over my LAN (such as streaming the Shield itself).

Autostart Virtualhere Server on Rapsberry PI 3 B+

Forums

Hello, I refer to the FAQ: https://www.virtualhere.com/oem_faq
....
How to i start VirtualHere when my device boots?
....
For systemd based systems: (e.g Raspberry Pi and most modern Linux Distributions)
...
1. ssh to your systemd system (I skipped this as I am already on my Rapsberry directly - hopefully correct?)
2. wget https://www.virtualhere.com/sites/default/files/usbserver/vhusbdarm
3. sudo chmod +x ./vhusbdarm

Licensing questions

Forums

Hello,

I am considering purchasing this product. However, I have a few questions.

First, I saw in an older thread that there are no floating licenses available. Is this still the case?

Second, I understand this product is your main source of income, but I as a non-commercial user:

Do I have to buy a license for each platform (Windows, Linux, Android) or can I move one license to the other? (1 device at a time)

Thanks

Device Disappears when try to use

Forums

I'm trialing this - and having some problems
I've downloaded and installed the virtualHere server onto a ASUS SAN using the builtin downloading
I'm using the VirtualHere client (vhui64.exe ) file version 5.0.7.0 on Windows 10
I could not autodiscover so I created a entry and that worked fine

I have used a Wireless keyboard/mouse dongle and when I click connect it becomes active on my client so that is working

Saved password - empty submition

Forums

Hello Michael.

In my auth script I use a log file in order to keep track of the events happening on the server. I have noticed that when I try to connect to a device that I have previousely saved the password, the first attempt of the client is rejected, because it passes an empty password to the server. It automatically retries to connect, and this time it passes the saved password so the authorization finishes successfully. Maybe this is something that needs to be checked in the client code.