Support

Hi
We're using VH to kiosk a dozen UP!Plus2 3D printers using Raspberry Pi. It works fantastically well, and you're to be congratulated on a brilliant product.
We've bought the unlimited license, and actually found one snag which we didn't have with the trial version (bear with me here!)
Is there a way to limit the number of devices (to 1) a client can connect to?

Michael,

I don't know if it's just me, but since the web site changed I haven't been able to log in without requesting a new password each time...?

Secondly, where has the search function gone?

Thirdly, I started a thread a few months ago in relation to random drop outs for unknown reasons... It's still happening every now and again, but I don't believe it's directly related to our Synology NAS or VirtualHere itself, but you may be able to assist.

Newbie to VirtualHere so be gentle.

Running Windows Server Version (2.8.7) - licensed version

I have three dongles plugged in to VirtualHere server. Two dongles are the same (UFED Dongles), one is a flash drive.

I can connect to one of the UFED's and the Flash drive just fine, but when I right click on the other UFED dongle and select "USE" nothing happens, no error message. The dongle is not mapped.

Any ideas on how to approach this?

thx
Dave

Hi All,

I have a steamlink and have tried to connect my G25 to it and use virtualhere to connect the device.

However, when I run virtualhere after connecting the G25 wheel to my steam link, no devices show and I sometimes get an error as below.

The error i get is:

../src/msw/toplevel.cpp(1544): assert "m_menuDepth > 0" failed in
DoSendMenuOpenCloseEvent(): No open menus?
Do you want to stop the program?
You can also choose [Cancel] to suppress further warnings.

No devices ever show under virtualhere as well...

Hello,
i'm evaluating VirtualHere, everything works perfectly with Windows client running.
My real interest is to use it as a service, i followed instructions and installed it without any problem but i cannot have my device working!
If i type vhui64.exe -t "USE,AddressOfTheDevice" after some seconds it just says error
Tryed to use AUTO USE DEVICE and an asterisc (*) appears correctly on the left of the device but it doesn't work and if i use DEVICE INFO on that device says me that noone is using it.
What i'm doin wrong??
Thank you!
Emiliano

I find i am getting this error quite a lot.
Can anyone explain why?

The system messages box pops up at the time of that last message seen below.

Hi,

I'm using windows 7 ultimate 64bit, downloaded the 64 bit windows server and ran it but it sits there forever saying Please wait, initializing

Any idea what might be wrong?

Thanks,
Andy

Hello;

Sometimes we have users who forget to disconnect a device after their shift, and an admin will have to login to their terminal and disconnect them so someone else can access the device. Given they're mostly card readers that are only required temporarily, is there any way to implement say a 5min timeout disconnect? Or any way for a user/admin to 'kick' that connection?

Hello Michael,

I'm using VirtualHere mostly for license dongles* but also want to share my printer/scanner over local ethernet. Unfortunately the scan-function doesn't work, when I turn on SSL, but I don't want to share the dongles over internet without encryption/certification. Is it possible to share my printer without using SSL form the same server that I use for the dongles?
Thanks for the support :)

Best wishes,
Valentin

* which is working perfectly - I even found a workaround for the iLok2 problems :D

This license can be shown by clicking on the Settings... button and selecting About