Support

Hello,
we installed an additional PCI-USB Card in our virtualhere server (Ubuntu  24) and encountered the following problem:

On the Server we have this structure:
Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M
   |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M
       |__ Port 001: Dev 040, If 0, Class=Hub, Driver=hub/4p, 480M
           |__ Port 001: Dev 045, If 0, Class=Vendor Specific Class, Driver=[none], 12M

Hi Michael.

We are having some problems regarding user enabling auto-use device.

Is there a way to disable auto-use device or auto-use device/port in virtualhere?

Thank you.

Regards,

Carlos

Can you please help :)

I am trying to run the Client on my Windows 11 PC. But it will not start, however if I look at the Task Manager I can see Vhui64 appear and then change to VirtualHere USB Sharing with the word suspended appearing in the stsus column and then disappearing then repeating. But nothing else happens. I have tried turning off all my Microsoft defender settings and Firewall but makes no difference. I have tried on two different PC`s with the same behaviour when looking at Task Manager!!!!?????

Any help would be much appreciated.

Can the Windows Client connect to more than one server simultaneously?

Windows server running the Virtual Client connecting to two (or more) servers at the same time.

When double clicking on the exe file the window never launches.

Let me know if more information is required

Hi there,

I'm running the CloudHub version 4.8.5 on a Raspberry Pi 5 with a powered hub, two sinden lightguns and a bluetooth dongle.

For the client I'm running Batocera Linux v42 with kernel 6.15.11 with VirtualHere client version 5.9.4.
Kernel command line:
BOOT_IMAGE=/boot/linux label=BATOCERA console=tty3 quiet loglevel=0 vt.global_cursor_default=0 initrd=/boot/initrd.gz

Both guns have been updated to the latest firmware version 2.1.

Now the bluetooth dongle is working fine, however the guns are not.

I’m using VirtualHere Client version 5.9.4 on Windows 10 and noticed that logs are now available in the Event Viewer under Application. That’s great, but the problem is that they don't appear correctly in default format - message is always "Incorrect function", as seen in the screenshot. I still can read the actual message in XML format. Is this a configuration issue on my side, or is there a way to fix it so that the messages are displayed properly in text format, not only in XML?
https://prnt.sc/F1OOw1kpRCng

Hello

I have installed VirtualHere on a Raspberry Pi system. I can access the server locally from a client. Externally, the client cannot find the server. I have set everything up as specified. The client and server are also connected to EasyFind, but still cannot find each other.

Linux client server fails with segfaul on AltSP linux with kernel 6.1.114. Unfortunatelly there is no option to upgrade ther kernel.
Any ideas what could be wrond and how it could be fixed? THanks

[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: pdev(0) rhport(0) sockfd(11) 
[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: devid(4) speed(2) speed_str(full-speed) 
[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: Device attached 
[Чт окт 30 12:15:32 2025] vhci_hcd: vhci_device speed not set 

Hi

So I'm getting this weird issue in a raspberrypi with virtualhere server where when connectin a teensy 4.1 (arduino similar device) I can receive data on a virtualhere client (windows 10) but not send any serial data to the remote device (The teensy 4.1) Programming the teenys remotely work great, though this is done in programming mode (i guess in a different USB driver/mode?) 

I've tried mani options. Currently 2 different raspberrypies (version 1 and version 3 B+) various OSes, dietpi, raspbian... and all have the same weird issue.