Support

Description

Support for VirtualHere hardware and software

Virtualhere issues

Forums

Hi,
Looks like you have an awesome tool, but I am having some trouble getting it working.

First, I bought the steam version to use with my steam link. It all worked correctly (the devices are recognized) but causes tremendous lag/stuttering when used with my devices. I went to plan B and installed the free linux version on my ASUS router to see if it performs better, and it looks like it's working fine.. smooth, no lag, no stutters. Is this a known issue? Should I just refund my purchase on Steam and buy the linux version?

Virtualhere client

Forums

Hi,
i'm using virtual here from some here.
Atm i have virtualhere server installe on 2 NAS synology and i have the client on:
1) windows 10 (working fine)
2) mac Catalini (working fine)
3) mac El Capitan (not working)
4) mac big sur (not working)
5) windows server 2012, using Remote Desktop (not working).

The application is correctly installed but when i select the remote usb on the client it seam like it is not connected.

Error using this device? Logitech

Forums

Hey,

I'm on a trial period so brand new here, I want to buy this product but it seems I can't get it to work properly.
First time I tried it I was able to use the USB but after a computer restart it promts me with a "Error using this device"

Here is the log, im trying to use the Logitech Driving Force Pro

Sinden lightgun via Steam Link

Forums

Hello,

Having some problems getting a new Sinden Lightgun USB device working through an official Valve Steam Link device.

Server OS: Windows 10
Client OS: Steamlink Public build 789

When plugged directly into the client PC the lightgun creates 2 USB devices: SindenCameraE & SindenLightGun, and the gun's software, SindenLightgun.exe is able to use the device correctly.

PEAK usb-CAN adapter error: Could not install driver for class CAN-Hardware

Forums

Hi, Michael, you create a wonderful tool, but I get a problem in use, the log said:
INFO :Installing driver for class CAN-Hardware {C38C9D86-471E-4D6B-9FB6-78DDA20E3F70}
INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win32…
ERROR :There was an error downloading, HTTP response code said error (404)
ERROR :Could not install driver for class CAN-Hardware

ST-Link / JTAG/SWD Interfaces Problems

Forums

Hello there!

I'm facing some problems trying to use ST Link V2 trought the virtualhere.
Server OS: Windows 10
Client OS: Windows 7 and Ubuntu 18

Using the last version of virtualhere im gettins the following errors:

Client side:

"In file ../src/msw/window.cpp at line 594: 'SetFocus' failed with error 0x00000057 (The parameter is incorrect.)."

Server side:

G27 unplayable lag issues

Forums

I am currently running VH from a Pi 4 and client on my local PC (i9-9900k and 2080ti). The client PC is physically connected and the Pi is wireless. I am experiencing lag when using the G27 steering wheel in all racing games. These are being played locally on the client PC. I experience moments of solid connection followed by a complete drop with no input vein registered. I have tried on both the 5ghz and 2.4ghz connection with no change. Any advice is greatly appreciated.

Bluetooth dongle doesn't work when connecting 2nd usb device in dd wrt router

Forums

I am using my DD WRT router as a vh server with a bluetooth dongle and it works fine if it is the only usb device there.
When i plug in another usb (storage) in the other router port and boot the router the client sees the bt dongle, conencts to it but i can not connect nothing to it and it does not discover nothing, if i remove the other usb it works as it should, it works as it should even i connect another usb AFTER the bt.
( i don't want to use the storage with virtual here, even clicked on ignore)
Any idea for a fix?

Thank you