Support

Description

Support for VirtualHere hardware and software

Connecting USB devices through machines with different Operating systems

Forums

I am having trouble connecting my USB device from my local computer to my parsec cloud machine. I am trying to use the virtual client software. My local computer is running on Mac OSX and my host computer is running on Windows 10. On my local machine the virtual here server appears to be working correctly it says the green server is running letters" but on my parsec computer on the virtual here client it is not showing any devices all that shows up is "usb hub". Do you believe the different operating systems might be part of the issue? Please let me know.

macOS Big Sur Client Support

Forums

I'm interested in using VirtualHere to host an optical drive on a WD NAS for a macOS Client.

Yet I see that support for Big Sur is not yet available, and may never be available.

Is there any hope of the client ever having Big Sur support? Is there anything that users of Big Sur can do to help (sending feedback to Apple)?

Cubase e-licencer error on USB Server (Windows server, Mac client)

Forums

Happy New Year everyone,

I'm trying to get VH working for a reasonably recent version of Cubase (10.5 Pro) so that I dont have to faff about with the dongle and/or can run Cubase remotely.

I have VH installed OK and running on my (Windows10 64bit) server, and the e-licencer dongle plugged in OK. And I have the VH client installed and running OK on the Macbook Pro where Cubase 10.5 Pro is installed.

CloudHub GL-AR150 Change Port Number?

Forums

I have the GL-AR150 with the custom firmware flashed onto it, and I was able to change it to a static IP, but I am not seeing the option anywhere to change the port number to something else instead of 7575. I have the free license for now because I am just testing it, When I SSH into it to see if there's any other options it's asking for a user/password and I'm not sure where that is. My client is a Windows client.

I see other posts asking about this but they are using Windows USB servers, etc, not these Cloudhub units.

Thanks

Steam for Linux: VirtualHere as purchased through Steam quits immediately; no GUI or errors

Forums

I've been trying to get my PC to recognise a webcam so that I can use non-steam software like Zoom and Skype from the living room rather than my desk. While I've been through the suggested routes (sharing the device through the Steam Link, then starting streaming), nothing appears as recognised on the computer.
I purchased the VirtualHere software through Steam, but when I click on it to run, it says 'running' for maybe half a second and then goes back to 'launch'. No error messages are given, no GUI appears.
What am I doing wrong?

OSX admin mode

Forums

Hi,

I need to disconnect a user from a device remotely.
Can you please give a simple example of how to run the OSX client in admin mode so I can do this.

I've read the FAQ's and Im still lost.

my osx client is located in
/Applications/VirtualHere.app/Contents/MacOS/VirtualHere

VirtualHere server is running in Ubuntu on a Pi 4, and the clients are both on OSX 10.13.6

Thanks in advance