Support

I am running virtualhere server on my 10.15.7 MacBook Pro. and the Client is on Windows 10.

I am trying to connect a 3D Connextion SpaceMouse Wireless, and it appears to be connected in the client, Windows even makes the device connected sound. However the spacemouse is still controlling the cursor in macOS (its default behavior if the drivers are not installed), and it doesn't control anything in windows.

Below is the message I get in the server log;

Hello,

Frist, I am having sporadic success with the Virtual Here auto starting on my Synology (DSM 6.2.3-25426 Update 2). Sometimes it does, and sometimes it doesn't.
1) Is it always suppose to? (hope so!). But then why doesn't it?
2) Is there a more reliable way of ensuring it does. Synology will not support 3rd party apps. I'd be happy to add in a start request in Linux, but I do not know the file structure of where the app is, nor have I done this before on the Synolgoy NAS. I do now how to get to sudo user access in the terminal.

I've had no issues using my Xbox One Wireless Adapter on its own through VH for some time through the Nvidia Shield Android server, but I'm needing to have some additional peripherals connected. For some reason as soon as I connect the Adapter through a USB hub it goes from working correctly to Windows showing it as "Unknown USB Device (Invalid Configuration Descriptor)".

Hi,

I get this periodically, usually after a period of non-use (tends to be a day or two, often with a device still connected.)

If I restart the daemon then everything is fine.

Not sure if it's triggered by the client system rebooting while a device is connected ... I haven't managed to pin it down that specifically.

Server version is: 4.2.0 (arm on a pi4)

Client is 5.0.8 (on Win10)

BTW ... is "check for updates" supposed to work? It never does for me!

Thanks,

Lee.

Hello,

Since a few time, i can't use anymore a bite-board USB dongle with my soft (Masterwork from Masterwood). It works only from time to time. Most of time it doesn't work. Before, it was working as long as i remember. I tried on 3 workstation (windows 10). It is the same.

Here is its specs :
VENDOR : Hardest Italia Srl
PRODUCT : bite-board USB
VENDOR ID : 0x03EF
PRODUCT ID : 0x0BB3
ADRESS : 133

Hi Michael,
I always get an "SURPRISE UNBOUND" and then loose connection. When testing the setup in the office, I never experienced that issue. I'm running Debian 9 on an Intel Celeron. Can you tell me what's wrong?
Kind regards,
Wolfgang Harbauer

Is there a download for the client on raspberry pi and i dont mean server.

Regards
Axel

Hi, I've been having a problem for a while now (not sure the exact version that started causing it) but I don't know whats going on.

I have a Windows Server 2016 VM running the VirtualHere client and whenever I connect my iPhone on my VirtualHere Server it recognizes it but the Server 2016 box blue screens right away once it connects.

Any ideas of what to look at?

The Virtualhere Server is running on my Raspberry Pi 3, wanted to run it as a systemd Service. So i configured it according to https://www.virtualhere.com/usb_server_software

But if i wanna run the service it exits with Code 203:

systemctl status virtualhere

Hello,