Support

Description

Support for VirtualHere hardware and software

Fail connect USB with Incorrect function. (0x00000001)

Forums

Hi Michael:

I fail to connect a USB device with the following error message:

`
10:44:43 INFO :Administrator mode
10:44:43 INFO :IPC available at lLpipeV\cclient
10:44:43 INFO :Auto-find (Bonjour) on
10:44:43 INFO :Auto-find (Bonjour SSL) on
10:44:55 INFO :Drivers are up-to-date
10:44:55 ERROR :Hub failed to open error, Incorrect function. (0x00000001)
`

Nither works in win7 nor win10 system.
how to solve this issue? Or do I need to provide more information for you?

USB Connections dropping/timeout on Nvidia Shield TV

Forums

Hi,
When VirtualHere server is running on Shield (v4.0.7 1038) and connecting to Win10 x64 Client (V5.0.0 – Steam Latest Version). After 5-10 mins the VH USB connection all disconnect & get the usb disconnect sound.

If I go back into the Shield on Steam Link nothing is showing in VH tab and have to unplug/replug all USB devices for it to show up again as shared

Tested with just keyboard/mouse receiver and if I don’t use VH Server on Shield the usb connections don’t drop on my Logitech K360/M570 but mouse scaling not working correctly without VH running

USB Microphone on Android 9.0 not sending data

Forums

Dear support,

I am working on a setup in which an Android device with VirtualHere USB server app installed sends over a dedicated WiFi the audio data from a USB microphone.

I have tried two different android devices, an "old" smartphone (LG Nexus 5) with Android 6.0.1 and a brand new smartphone running Android 9. I purchased the VirtualHere server license for the Android 9 smartphone.

APC UPS - This device cannot start. (Code 10)

Forums

I am attempting to use the QNAP VirtualHere Server along with the Windows 10 VirtualHere Client for a newly installed APC BR1500MS. The virtual client is running on the QNAP and I see the device under the virtualhere client window, but when I click on it to "use it", the windows 10 device list shows the American Power Conversion USB UPS device under "Human Interface Devices" with orange "!" next to it. I click on properties and see the "This device cannot start. (Code 10)" error. I have tried uninstalling/updating drivers and rebooting multiple times but always get the same results.

Virtual Here Stops running after a while

Forums

Good morning.
I am a new user of Virtual Here and it works great however it does stop working from time to time for no known reason and then all users cannot see the devices on the network.
An admin has to log into the Synology NAS box and go to installed packages and manually select "run"
How do I fix this so it is a service that is always running please?
Thanks
Rob

MT300N-V2 Not Working After Configuration

Forums

I have flashed VirtualHere on a new MT300N-V2 (firmware ver 3.102). After flashing the router boots up and I am able to access it via the Windows 10 64bit VirtualHere client. I am able to change the name and reboot the router but whenever I change the setting to make it part of an existing network I can no longer see it via the client software. The router boots up and gets an IP address but I can't find anyway to access it.

VirtualHere Server for Raspberry-Pi 4 / Windows 10 x64 Client / Problems with Audio-/Video-Devices

Forums

Hello,

I use VirtualHere Server licensed / optimized on a Raspberry-Pi4 as USB-Server and VirtualHere Client in Windows 10 x64.

I experienced massive problems if audio-/ video-devices are connected. Some Logitech webcams are recognized but don't work and let even Windows 10 crash with blue-screen "DPC Watchdog Violation". Even a "Sennheiser USB Headset PC 8" wasn't able to use plug-and-play. The device is displayed in Windows 10 system management as "usb-device" with yellow exclamation mark.