Support

Description

Support for VirtualHere hardware and software

Bluetooth dongle: There was a error using this device

Forums

Hello! I'm trying to share a USB Bluetooth dongle from an old Mac (VirtualHere Server) to share a USB Bluetooth adapter to a Windows PC (VirtualHere client).

Unfortunately, when I try to connect to the the Bluetooth dongle on the Windows client, I get a somewhat cryptic error message: "there was a error using this device"

The Server Log provides a bit more information:

How to print from a smartphone? (Android)

Forums

Hello,

I wanted to send a document from Adobe Reader on my smartphone to my Canon LBP2900B that is connected to my QNAP TS-131P NAS. Do I have to install an Android app on my smartphone for the printer to be accessible in the list of printers on my phone?
(FYI, I'm able to print from my Windows computer with the VirtualHere client)
Thank you,

Charles.

Axpert MKS Inverter

Forums

Hello,

I try to connect an Axpert MKS with VirtualHere to my Mac OSx.

Host-Device is RaspberryPi.
The Inverter connects to the RaspberryPI as "/dev/hidraw0"

I can read without problems on the RaspberryPI by using this device. (My own Script programmed for reading device)

Now I try to open "WatchPower" on MacOSx, but it doesn't work.

Windows Server vhsd_system.sys 404

Forums

<p>When trying to use my first USB device in the trial software, the client says there was an error connecting to the device. Server log says there's a 404 on downloading a driver?
</p>
<p>2020-07-03 15:29:39 INFO :Installing driver for class System {4D36E97D-E325-11CE-BFC1-08002BE10318}<br />
2020-07-03 15:29:39 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64… />

Updating Virtualhere 4.18 onto WD MyCloud EX2Ultra 'updating' but not updating

Forums

Hi, first post and congrats on an awesome program. Gladly got my ilok and elicencers running well with the WD EX2Ultra. I've seen there's an update (4.18) for the WD EX2Ultra, while only 4.02 is installed on the WD by default.

I've downloaded the BIN file, tried to 'add manually' but the WD Ultra says it 'updates' when it doesn't, stays as 4.02 regardless, so seems not to upgrade / overwrite the original 4.02 version.

Is there a way of getting into the 'brains' of the WD Ultra so I can upgrade 4.18?

Initial setup

Forums

Hi -

Newb here.

Is there a simple setup FAQ for first time users?

I've got the server running on my desktop machine (Windows 10), and the client running in a cloud instance (Windows 10 running on shadow.tech/cloud Windows PC).

I've launched the server (running) and the client, but when I enter a Hub, what do I enter? Just the external facing IP address of my PC where the server is running? When I do that, in the client I keep seeing:

Connecting to USB hub...

VirtualHere client cannot 'use' device after installing the manufacturer's device driver on the VirtualHere server machine

Forums

Hello all!

I'm having an issue connecting my VirtualHere Linux console client to my 1fae:212c device plugged to my Win10 VirtualHere server, once I install the actual manufacturer's device driver on Win10. But, it works if I uninstall the manufacturer's device driver. Can you help take a look at my logs and give me any pointers? Thanks.

Environment: VirtualHere server 4.1.8 on Win10, VirtualHere client 4.9.9 on Linux (arm64)