Support

Dear support,

I am working on a setup in which an Android device with VirtualHere USB server app installed sends over a dedicated WiFi the audio data from a USB microphone.

I have tried two different android devices, an "old" smartphone (LG Nexus 5) with Android 6.0.1 and a brand new smartphone running Android 9. I purchased the VirtualHere server license for the Android 9 smartphone.

I am attempting to use the QNAP VirtualHere Server along with the Windows 10 VirtualHere Client for a newly installed APC BR1500MS. The virtual client is running on the QNAP and I see the device under the virtualhere client window, but when I click on it to "use it", the windows 10 device list shows the American Power Conversion USB UPS device under "Human Interface Devices" with orange "!" next to it. I click on properties and see the "This device cannot start. (Code 10)" error. I have tried uninstalling/updating drivers and rebooting multiple times but always get the same results.

Hello,
First I am really impress by virtualhere it was really easy to install and use but I am just missing a configuration parameter.

I am using Linux server 64bit and windows client 64bit latest version. I would like to connect a RS232 serial device that is working at 38400 bauds.

Good morning.
I am a new user of Virtual Here and it works great however it does stop working from time to time for no known reason and then all users cannot see the devices on the network.
An admin has to log into the Synology NAS box and go to installed packages and manually select "run"
How do I fix this so it is a service that is always running please?
Thanks
Rob

I have flashed VirtualHere on a new MT300N-V2 (firmware ver 3.102). After flashing the router boots up and I am able to access it via the Windows 10 64bit VirtualHere client. I am able to change the name and reboot the router but whenever I change the setting to make it part of an existing network I can no longer see it via the client software. The router boots up and gets an IP address but I can't find anyway to access it.

Hello,

I use VirtualHere Server licensed / optimized on a Raspberry-Pi4 as USB-Server and VirtualHere Client in Windows 10 x64.

I experienced massive problems if audio-/ video-devices are connected. Some Logitech webcams are recognized but don't work and let even Windows 10 crash with blue-screen "DPC Watchdog Violation". Even a "Sennheiser USB Headset PC 8" wasn't able to use plug-and-play. The device is displayed in Windows 10 system management as "usb-device" with yellow exclamation mark.

Hey.
The USB key is not mounted when using SSL, everything works fine without the SSL.
How to solve this problem?
Thanks for answers.

Device: Pi4
System: ubuntu 20.4 server

Only one SSLCAFile can be specified in the vhui.ini file.
I need to use two different SSLCAFile for two different servers, is this possible?

I've been using VH for iLok USB and it's worked fine -- the iLok never appears as a desktop device. I tried using a regular USB flash drive tonight and it sees it in the client (in use by you), but it doesn't appear on the computer. I tried several USB drives, and none worked. I hooked up a USB Hard Drive and it appeared on the desktop.
I need to have USB devices work, since they are containing software licenses. I took the same USB drives and hooked them directly up to the computer, and they appeared on the desktop.

There is a reproducible problem if VirtualHere Client for Windows is used in a RDP multi-display enviroment (2 or more displays):

HyperV VM:

- VH Client is opened in RDP session with 2 displays: OK
- VH Client on same machine is opened again in RDP session with just 1 display: Function "Advanced Settings" is out of focus. Window is not selectable, only to close by task manager

Best regards