Support

Description

Support for VirtualHere hardware and software

Mayflash gamecube controller gets stuck

Forums

I'm trying to pass a Mayflash gamecube controller adapter from my raspberry pi's USB to my pc for use with Dolphin game streaming. When I start a game, it works fine for a few minutes, but then it seems like the controller gets stuck in a certain position (i.e. running forward or to the side). The controller is still active, but any further input compounds with the "stuck" input. For example, if the controller gets stuck going forward and I try moving backwards, I just stand still.

VirtualHere + Steamlink +WindowStoreGame + 2 Xbox360 controllers

Forums

Hello, I was trying to use VirtualHere with two Xbox360 controllers connected with USB to the Steam Link. Once I run a WindowStore game, one controller is recognized as an Xbox360 within the game as intended, the other, however, works as m+kb so the game thinks it is the same player and it works like a mouse...

Is there a way to configure virtualhere to emulate the second controller as well?

Thanks,

Client redirect from multiple servers

Forums

Is it possible to use a client inside server, to connect to multiple servers and redirect and allow all devices to be on used on server ?

Exemple

server 1 has 2 dongles
server 2 has 2 dongles

client connects to both and setup a server to
show the 4 usb dongles.

Asking this because the connection will be on 2 distinct vpn servers and it would be easier to share them this way.
Any suggestion ?
I have tried this but always get -1 error and the dongle disappears
Thanks in advance.

Fail connect USB with Incorrect function. (0x00000001)

Forums

Hi Michael:

I fail to connect a USB device with the following error message:

`
10:44:43 INFO :Administrator mode
10:44:43 INFO :IPC available at lLpipeV\cclient
10:44:43 INFO :Auto-find (Bonjour) on
10:44:43 INFO :Auto-find (Bonjour SSL) on
10:44:55 INFO :Drivers are up-to-date
10:44:55 ERROR :Hub failed to open error, Incorrect function. (0x00000001)
`

Nither works in win7 nor win10 system.
how to solve this issue? Or do I need to provide more information for you?

USB Connections dropping/timeout on Nvidia Shield TV

Forums

Hi,
When VirtualHere server is running on Shield (v4.0.7 1038) and connecting to Win10 x64 Client (V5.0.0 – Steam Latest Version). After 5-10 mins the VH USB connection all disconnect & get the usb disconnect sound.

If I go back into the Shield on Steam Link nothing is showing in VH tab and have to unplug/replug all USB devices for it to show up again as shared

Tested with just keyboard/mouse receiver and if I don’t use VH Server on Shield the usb connections don’t drop on my Logitech K360/M570 but mouse scaling not working correctly without VH running

USB Microphone on Android 9.0 not sending data

Forums

Dear support,

I am working on a setup in which an Android device with VirtualHere USB server app installed sends over a dedicated WiFi the audio data from a USB microphone.

I have tried two different android devices, an "old" smartphone (LG Nexus 5) with Android 6.0.1 and a brand new smartphone running Android 9. I purchased the VirtualHere server license for the Android 9 smartphone.

APC UPS - This device cannot start. (Code 10)

Forums

I am attempting to use the QNAP VirtualHere Server along with the Windows 10 VirtualHere Client for a newly installed APC BR1500MS. The virtual client is running on the QNAP and I see the device under the virtualhere client window, but when I click on it to "use it", the windows 10 device list shows the American Power Conversion USB UPS device under "Human Interface Devices" with orange "!" next to it. I click on properties and see the "This device cannot start. (Code 10)" error. I have tried uninstalling/updating drivers and rebooting multiple times but always get the same results.