Support

Hi, I'm running the client as a background service (https://www.virtualhere.com/client_service) on Windows and I can't find any instructions on how to update the client when a new version is released.

It seems that the service uses the path of the client executable to run, so do I just follow these steps?

1. Shut down the "VirtualHere Client USB Sharing" service
2. Replace the vhui64.exe with the newer version
3. Start the "VirtualHere Client USB Sharing"

I need help getting access over the internet from my client to my server.

Hi Michael,
I'm having a problem with crashing of the client for Windows v 4.9.4. The situation happens when I add multiple VirtualHere Hubs, usually more than 3. The situation usually occurs within an hour after client start. Here is the logged event:

Hello there,

I'm a fresh newbie with VirtualHere. I wanted to use it with nvidia shield vs pc gaming, mostly for Race Car games.
I install the server on the shield
I install the client on the pc.
(bought the license)
I connect my Logitech G29
I start the gamestream or steam link.
I connect my pc

then the network goes down.

I checked my pc, my switch my firewall.

The issue is quite stupid.
There is a conflich with the virtualhere server on the shield and the client on the pc.

Hello Everybody,

we have Virtualhere in use for the first time. We have a Datev SecurityDongle on a QNAP NAS with the Server enabled and licensed.
We need to have the Security Dongle on the Terminal Server (Windows Server 2019 Std). When we start the Client the Security Center of Datev finds the Security Dongle for one User but the other Users cant connect to Datev, because there is no security Dongle attached. Do you have any ideas how we can fix it?

Thank you in advance.

is vhusbdmipsel up to date as the binary for cloudhub on the mt300n-v2 build? im working on a custom image of openwrt

Hello Michael,

I am trying to use a USB device that is a (Atmel ISP Programmer). The server is Ubuntu Linux and the client is a windows 10 desktop. When I select the USB device on the windows computer and select use this device. It changes status to say "In use by you" then 8 seconds later it just disappears from the list and doesn't work on the windows machine. Am I doing something wrong or maybe its just not compatible? I seen some people posting logs, how do I go about getting the logs to post for everyone to see?

Thank you for your time.

It would be incredibly helpful if there was the option for a global hotkey to Show the VirtualHere window. If I have an external monitor connected, there's generally room for the icon, but if not, there's no room for all the menu items. It'd be a huge help to have it pop up on demand.

Evans

I updated VirtualHere to 4.0.6 from 4.0.5.

It created a default config.ini, which in addition to losing the license info lost any other configuration changes there.

I don't remember all of the changes I might have made over time because it's never happened before. Maybe you could make a backup of the current config file, certificate etc before the install/upgrade?

I am a bit lost whether I need to buy a new license or whether I just do something wrong in setting things up.

I have a license that I used for my Nvidia Shield TV. I forgot how I exactly registered it, but still have the code and it worked. I believe I added the code to the client in Windows and run it as a service.