Support

Description

Support for VirtualHere hardware and software

Android Sever

Forums

Have been able to utilize for months the connection to a Paperspace Cloud Machine with the client and the USB Server on a local PC connect to a USB Ant+ stick.

Now have a Galaxy S10 and saw the Android USB server app. The server app on the device can tell the USB Ant+ Stick is attached but the client on the cloud machine cannot locate it with the Reverse Client setup like the Windows USB server. I add the Reverse Client IP address in the Android app but it does not seem to save it. Is the License required first for that?

Logitech G920 VirtualHere driver cannot be found

Forums

<p>Hello,
</p>
<p>I'm trying to use my Logitech G920 over VirtualHere, however the driver cannot be located on the VirtualHere website by the look of things... error shown in VH server as below:
</p>
<p>2019-05-11 20:39:06 INFO :Installing driver for class LGWinUSB {E24E7A3C-87CD-4AC9-B426-EEC8521B7710}<br />

Slow serial data transfer over cellular network

Forums

Hi, I'm working on a project requires remote (over cellular network) access to the devices with Serial or proprietary USB communication protocols. Everything looks good and all devices I have tested recognized and available on remote computer, and everything working fine when server and client are on the same physical network. But when I try to communicate with device over cellular connection, data transfer between application and device becomes very slow and after some time application drops connection with message "Device is not responding".

This server trial has expired on first test on raspberry pi

Forums

Hi,
I'm trying virtualhere using a raspberry pi.
I installed the server and virtual client (windows) connects to the Hub.
When virtualhere loads my server I get a warning message
"This server is optimized for maximum speed. You need to purchase ...."
When I click on the connected USB device I get the error message
"This server trial has expired ...."

Can you tell me how I can solve this?

Thanks
Andrea

Maximum length of USB over Ethernet connection with VirtualHere

Forums

I’m using an ethernet cable of 300 feet with a Raspberry Pi connected to one end, and a laptop to the other end. A USB device is plugged in the Raspberry Pi and I want to access it with my computer. What is the maximum length of a USB over Ethernet connection with VirtualHere?

USB device not visible unless I plug into Windows machine 1st then into Virtual server Gl-mt300n-v2 setuip on Lan

Forums

Hi,

I am looking to roll out the above devices on a Paxton Gate entry system that has a USB configuration setup that connects to a Net2 software application.

I have set up the Hubs on a static ip and attached the Virtual server Gl-mt300n-v2 via LAN connection...O can see the device and it finds the USB device as :-

Hub -usb device = Net2 USB/RS485 Convereter

Vendor: Paxton
Product: Net2 USB/RS485 converter
Vendor ID: 0x0403
Product ID: 0x6001
Serial: 1641689
Address: 21

Server ping timeout, shutting down connection

Forums

Hi,

Using Raspberry Pi 3, we are running the ERP program on Windows server virtual machine via virtual here.

In the last few weeks, we're having trouble with the virtual here program. The connection between the server and the raspberry pi breaks for a few seconds.

The following in the event log appears on the server;
1.) Server ping timeout, shutting down connection 8
2.) Connection 8 socket closed (rx)
3.) Connection 8 remotely disconnected gracefully (rx)
4.) Could not connect to onem-2.local.:7575 (Our Raspberry).

Win Server 2003 compatible VH-client version request

Forums

Dear VirtualHere-Team,

I´m in progress virtualizing a Win Server 2003 x32 system used for data logging (offline operation) with a custom usb i/o-interface due to worn-out pc-hardware. Now I´m looking for a Win32 compatible version of your VirtualHere Client EXE (e.g. V4.0.1). The recent version (4.7.x) of the VH-client responds with "not a valid Win32 Application" when I try to launch it under 2003.

USB dongle connection failing after last Windows 10 updates

Forums

Hi,
today my Windows 10 received most recent updates, after which VirtualHere Client doesn't manage to connect to dongle.

Basic info about my system: Windows 10 Pro, version 1809, OS build 17763.475, 64-bit OS, x64-based processor
Dongle is inserted in QNAP NAS on which four computers are connected.

Best Regards,

Daniel.