Support

Description

Support for VirtualHere hardware and software

Connecting over internet

Forums

Hi, I am running the USB server on a mac (MacOs Monterey, version 12.7.6), and have the client side on a windows 10 computer.

I was able to set up the reverse client to connect on separate wifi networks, however, when I try to connect to my one USB port, it says I must purchase a server license. If I am on the same wifi network, I have no issues with connecting.

From my understanding, one connection and reverse clients are both allowed under the trial restrictions. Was I wrong in this understanding, or did I miss some step somewhere? 

Thanks!
 

Problem setting it up

Forums

Hello,
for the company we already bought  license from you. 
For temporary private use i had a RPi Zero lying around with VH installed on them so that i was able to get a RX/TX wherever i needed it. (i set this up two or 3 Years ago, cant remember)

I have not used it for a while but need it now quite urgent as a fixed installed smarthome component need a important software update.

License invalid on second Samsung device with same Google account – how to restore purchase?

Forums

Hello,

I have two Samsung Android devices that are logged in using the same Google account. I purchased the app license through the Google Play Store on the first device.

On the first device (where the purchase was made), the USB connected to the device works normally and the app runs without any issues.

Auto Use Device when same Vendor/Product ID - A custom ID?

Forums

Hi there
First of all, very grateful for the solution and I think we've bought 4 or 5 licenses, and they've been working great!

However, as mentioned in another post here as well, we've run into a small issue, and that is the "auto use device" function.
As mentioned in at least another post here as well, people have used the "Auto-Use Device" and experienced that upon a restart  it would take all the devices with the same Vendor and Product ID. The answer to this is of course to use the "Auto-Use Port/Device"...

Unmanaging device

Forums

Hello,

I'm running VirtualHere USB Server v4.8.6 on macOS Monterey 12.7.6 (MacBook Air) and I'm unable to share a TI XDS100 debugger [VID 0x0403 / PID 0xa6d0] with a Windows client.

The server detects the device correctly:
 Found High speed device [0403:a6d0] 'TI, Texas Instruments Inc.XDS100 Ver 2.0'

But it immediately unmanages it:
 Unmanaging device 336592896 [0403:a6d0]

Server error with TLS enabled

Forums

Hello, I'm using USB server optimized for Pi2, and can't make it work with TLS. Without TLS it starts and works normally, but when I configure it for TLS, the process fails to start and in the log file I see the following error:

Error -0xffffda9a loading SSL Certificate file <path_to_file_with_key_and_certificate>, X509 - The extension tag or value is invalid : ASN1 - Actual length differs from expected length

(Where <path_to_file_with_key_and_certificate> is real path to the file containing private key and certificate in PEM format).

Feature Request

Forums

Hi everyone, could we make it so that users have to enter a password when adding a server, just like the USB Over Network software does?

 

This way, it’ll be a double layer of protection – it can secure the server, and also stop unauthorized people from connecting to the USB devices.

 

Thanks