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Hi everyone! I have the following problem: we got acquainted with your product and realized we need to deploy it for our office. We set it up on a mini PC that has 5 USB ports. 5 ports are not enough for us, so we connected USB hubs to 2 of the 5 ports to increase the number of available ports. Yesterday we bought a server license and started testing it in the office. When 2 clients are working, everything runs fine, but when we allowed the rest of the users to access it (4–5 users), the server stopped working. The services crashed on the monitor. In general, a reboot can help.

Hi. I can't get it to work on a 2nd generation Fire TV 4K. I've tried with a USB controller and a keyboard. I click "Connect" on the Fire TV server, but nothing appears in the Windows client. I've read the forum and tried version 4.6.3, which you mentioned worked for someone else, but it doesn't work for me either. I don't know if I'm doing something wrong or if it's simply not compatible with the Fire TV.

Hi there,

I am not sure if anyone can help with this.

I just recieved an Aolion J20 Pro controller set and the Aolion AL-D1 USB reciever. 

This combination works really well when directly plugged into the PC but it seemingly has issue via VirtualHere. You can see how the controller shows up in VirtualHere as per this IMGURL link.

Basically, the controller input does not seem to get passed to the PC when using it via VirtualHere -- none of the buttons/sticks work.

Hello,
we installed an additional PCI-USB Card in our virtualhere server (Ubuntu  24) and encountered the following problem:

On the Server we have this structure:
Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M
   |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M
       |__ Port 001: Dev 040, If 0, Class=Hub, Driver=hub/4p, 480M
           |__ Port 001: Dev 045, If 0, Class=Vendor Specific Class, Driver=[none], 12M

Hi Michael.

We are having some problems regarding user enabling auto-use device.

Is there a way to disable auto-use device or auto-use device/port in virtualhere?

Thank you.

Regards,

Carlos

Can you please help :)

I am trying to run the Client on my Windows 11 PC. But it will not start, however if I look at the Task Manager I can see Vhui64 appear and then change to VirtualHere USB Sharing with the word suspended appearing in the stsus column and then disappearing then repeating. But nothing else happens. I have tried turning off all my Microsoft defender settings and Firewall but makes no difference. I have tried on two different PC`s with the same behaviour when looking at Task Manager!!!!?????

Any help would be much appreciated.

Can the Windows Client connect to more than one server simultaneously?

Windows server running the Virtual Client connecting to two (or more) servers at the same time.

When double clicking on the exe file the window never launches.

Let me know if more information is required

Hi there,

I'm running the CloudHub version 4.8.5 on a Raspberry Pi 5 with a powered hub, two sinden lightguns and a bluetooth dongle.

For the client I'm running Batocera Linux v42 with kernel 6.15.11 with VirtualHere client version 5.9.4.
Kernel command line:
BOOT_IMAGE=/boot/linux label=BATOCERA console=tty3 quiet loglevel=0 vt.global_cursor_default=0 initrd=/boot/initrd.gz

Both guns have been updated to the latest firmware version 2.1.

Now the bluetooth dongle is working fine, however the guns are not.

I’m using VirtualHere Client version 5.9.4 on Windows 10 and noticed that logs are now available in the Event Viewer under Application. That’s great, but the problem is that they don't appear correctly in default format - message is always "Incorrect function", as seen in the screenshot. I still can read the actual message in XML format. Is this a configuration issue on my side, or is there a way to fix it so that the messages are displayed properly in text format, not only in XML?
https://prnt.sc/F1OOw1kpRCng