Support

Description

Support for VirtualHere hardware and software

Unable to install Client on windows 11 PC`s

Forums

Can you please help :)

 

I am trying to run the Client on my Windows 11 PC. But it will not start, however if I look at the Task Manager I can see Vhui64 appear and then change to VirtualHere USB Sharing with the word suspended appearing in the stsus column and then disappearing then repeating. But nothing else happens. I have tried turning off all my Microsoft defender settings and Firewall but makes no difference. I have tried on two different PC`s with the same behaviour when looking at Task Manager!!!!?????

 

Any help would be much appreciated.

Pi5 CloudHub + Sinden Lightguns issue

Forums

Hi there,

I'm running the CloudHub version 4.8.5 on a Raspberry Pi 5 with a powered hub, two sinden lightguns and a bluetooth dongle.

For the client I'm running Batocera Linux v42 with kernel 6.15.11 with VirtualHere client version 5.9.4.
Kernel command line:
BOOT_IMAGE=/boot/linux label=BATOCERA console=tty3 quiet loglevel=0 vt.global_cursor_default=0 initrd=/boot/initrd.gz

Both guns have been updated to the latest firmware version 2.1.

Now the bluetooth dongle is working fine, however the guns are not.

Event Viewer logs show "Incorrect function" in text view (VirtualHere Client 5.8.9 on windows)

Forums

I’m using VirtualHere Client version 5.9.4 on Windows 10 and noticed that logs are now available in the Event Viewer under Application. That’s great, but the problem is that they don't appear correctly in default format - message is always "Incorrect function", as seen in the screenshot. I still can read the actual message in XML format. Is this a configuration issue on my side, or is there a way to fix it so that the messages are displayed properly in text format, not only in XML?
https://prnt.sc/F1OOw1kpRCng

Linux client segfault on AltSP linux with kernel 6.1.114

Forums

Linux client server fails with segfaul on AltSP linux with kernel 6.1.114. Unfortunatelly there is no option to upgrade ther kernel.
Any ideas what could be wrond and how it could be fixed? THanks

[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: pdev(0) rhport(0) sockfd(11) 
[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: devid(4) speed(2) speed_str(full-speed) 
[Чт окт 30 12:15:32 2025] vhci_hcd vhci_hcd.0: Device attached 
[Чт окт 30 12:15:32 2025] vhci_hcd: vhci_device speed not set 

Weird issue on linux server when using teensy 4.1 (serial device) - programing ok, receiveing serial from teensy ok, sending serial to teensy not ok. weird

Forums

Hi

So I'm getting this weird issue in a raspberrypi with virtualhere server where when connectin a teensy 4.1 (arduino similar device) I can receive data on a virtualhere client (windows 10) but not send any serial data to the remote device (The teensy 4.1) Programming the teenys remotely work great, though this is done in programming mode (i guess in a different USB driver/mode?) 

I've tried mani options. Currently 2 different raspberrypies (version 1 and version 3 B+) various OSes, dietpi, raspbian... and all have the same weird issue.

Joystick Sharing over VH/Tailscale disconnecting immediately

Forums

Hello! My apologies if this is a repeat topic, but I can't find a fix for this anywhere.

I am attempting to share a Logitech Extreme 3D Pro joystick over Tailscale using VirtualHere. The connection is from my Windows 10 desktop client to my Windows 10 desktop server.

Feature Request: “Request-to-Use” Workflow for Occupied Devices

Forums

Summary
Currently, when a USB device is already in use by another client, any additional user attempting to connect simply receives the message:

“Device already in use.”
There is no built-in way for the waiting user to request access from the current one or to queue for the device.

Problem Description