Support

Description

Support for VirtualHere hardware and software

Unable to find device on virtual here client running on RPI 5

Forums

I have a FTDI USB to Serial interface I am trying to access running VH client with gui on RPI 5. The device shows up in the VH client interface. I am able to click on the device and use it. When I look on other devices in my network running windows and macOS, it shows that the device is being used by the RPI 5.  However, I am unable to locate it under /dev, or using the lsusb or dsmsg commands. When I click on the device in the VH client and look at properties, I do see attributes. 

Gary

EarPods on arm64 fails

Forums

Hi,

I'm not having any luck with the wired Apple EarPods, no issues with another headset on the same setup. It's still connected when checking the client, but no sound coming through. Works fine with speakertest on the rpi itself. Any ideas?

Edit: I've tested with blacklist snd_usb_audio in modprobe.d and that is a functioning workaround.

USB Devices not usable

Forums

Hello everyone,

 

We are experiencing the following issue with a customer:

 

The USB server is running on a QNAP NAS, and the client is running on an APPServer (Windows 2022 Std).

 

From one day to the next, the programmes used via the stick (Simba & Datev) are no longer usable because they cannot find the licences.

 

After restarting the server, not every stick is always recognised; the only solution is to disconnect and reconnect several times.

 

What could be the problem?

Issue with G923 racing wheel

Forums

Hi Michael,

you helped me solve the problem with my old Logitech G25 racing wheel, i've since been gifted the G923 but getting an error trying to connect using the modified server you posted in the "Upgrading from 4.6.0 to 4.7.0 - devices eject after a few seconds with surprise unbound" post, but the official release works fine. Just letting you know in case there's an issue with the next official release.

 

both devices on same network, 1gbps connection, wired. Bot windows 11

[Android APK] Hamburger/Show More Menu closes immediate when opened

Forums

Greetings,

I've installed the android server APK on a VIVE Focus Vision.
Everything functions good, usb connected to headset gets detected on PC.

The only problem is, if I try to click the menu on the top right, I face a problem.

On first click, nothing happens.
On second click, menu appears for a moment then immediately closes.
Rinse and repeat

From what I understand if I want to purchase the license, I'd have to access this menu.

Is it possible to get the license and proceed the purchase from the client side on the windows PC?

SteelSeries Apex Pro Bootloader

Forums

Hello,

I’ve been using a SteelSeries Apex Pro TKL Gen 3 keyboard for a few weeks, connected to a Mac Mini M4 Pro. VirtualHere is running as a server on the Mac Mini. On my Windows 11 PC, Apollo is running, where I use the VirtualHere Manage App to automatically start and stop the VirtualHere client when launching the stream.