Support

Hello Sir!
I have a weird issue of auto connect and disconnect for some clients, it happened just after updating the server to the latest version v4.8.8, even though auto use setting not set at all, and here is the log from the server, you can figure out the client who keeps connect and disconnect continueously
the version of VirtualHere client is v5.4.2
2026-09-22 14:09:09 INFO :Device 14 [058f:9540] BOUND to connection 190
2026-09-22 14:09:10 INFO :Device 14 [058f:9540] SURPRISE UNBOUND from connection 190

Hi, first thanks for the great application.

Server: Android TV (Firestick)

Client: Win 11 25H2

Controllers with problem: Leadjoy Xeno plus, Leadjoy Saber plus

I've been using multiple gamepad dongles without any problems like Vader 4 pro, blitz 2. but recently got 2 Leadjoy controllers with "R10" dongles, and having double input issues on Servers Moonlight or in the client as well when for example in steam big picture mode. 

I'm having trouble using any device that works as multiple devices at once, mainly gamepads.

Hello!

Ive got this issue: 

Ive used virtual here for year. It was working fine through easy find.

PC on server side was restored from disk image. And now when i click server properties - enable, it flashes and still show "enable". It doesnt activates. And after few clicks, it start to show something like "easyfind unable from this server".

Firewall is off.

EasyFind paid.

How can i fix this issue?

Hello

I am having trouble accessing endpoints of the MCU-LINK Pro (NXP Semiconductors) device using VirtualHere. The symptoms are very unusual: it seems all endpoints from the USB device are acquired, but it does not pass all application data, so it does not fully function. However, the device is fully functional on the host device (where the VH server is running) and also fully functional on the client when connected directly.

Hi,

I’m having an issue with a new Sony DualSense controller (BDM-060 revision) in a setup where my older DualSense works correctly.

My streaming setup is:

● Windows 11 gaming PC running Sunshine

● Nvidia Shield running Moonlight

● VirtualHere Server on the Windows PC

● VirtualHere Client on the Nvidia Shield

● DSX installed on the Windows PC

Hi. I'm using the latest VirtuaHere 4.8.8. I've setup a Windows 11 25H2 laptop as the server and connected via USB 1x Motorola phone to it. USB debugging is enabled on the Motorola phone. 

Hello

I am having trouble accessing a USB to CAN device using Virtual Here. Log below. The symptom is strange: it seems to connect, but does not pass all application data, so it does not fully function. However, when connected directly and the application is started on the server, everything is fully functional. I say "seems to connect" because running the application on the client prevents me from running the application on the server--the application on the server side indicates that the device is in use.

Hey Michael,
It would be great if we could immediately see if the USB server had an update available from the USB client.

This would mean we could keep a closer eye on staying up-to-date, which can only help with support enquiries.


All the best,
Dax.

Hello,

I'm trying to get to a wireless setup with Quest 3 and Ultraleap 2 camera.

I have two issues/questions:

1) I sideloaded VH Android USB Server to Quest; in the PC VH client, I can see Android Hub after manually adding Quest IP. I'm getting the following VH client error when starting the server: "Invalid License (ip:port). The server says Trial Expired. Does the Android server limit the time/number of connections? If so, I can purchase the license but then there is the other issue: