Support

Everytime I have a new machine to connect a device I have to stop server and restart the server program. Why is this required? This is currently what holds me back from purchasing a license. If I have to restart the server everytime a new client has to connect, then it simply becomes to tedious.

Here's the problem as an example:

I have a server pc, that pc with client#1 connects to fine and without problems. Then I close the pc with client #1 and start pc with client #2. Client#2 then cant find the usb hub until I stop the server, and restart the server program.

I use Generic VirtualHere USB Server Builds. (VirtualHere USB Server for Linux (ARM)). Powered by device NanoPi NEO2 v1.1.
CPU: Allwinner H5, 64-bit Quad-Core, 4* Cortex-A53 1.5GHz
RAM: 1GB DDR3
Ethernet: Gbps Ethernet, RTL8211E-VB-CG chip
USB 2.0 Host Type A (OTG)
OS: Armbian Bionic mainline kernel 4.14.y (Ubuntu)

Hey,

I have a Problem after using VirtualHere. We are using a company internal USB Device, which is based on libusb1.0. It is a atmel controller to connect to some other devices with a special bus system.

The Device always worked, with the WinUSB Driver, until i used it over a VirtualHere Setup.

<p>Hello,
</p>
<p>I would like to buy license for ma Android TV box, but when I enter address to buy license:<br />
* https://www.virtualhere.com/android?l=Android+Hub%2Cs%2Fn%3D0123456789a…
</p>
<p>and I make order, enter credit card information I getting info:<br />
* That serial number is already licensed for unlimited devices! Your card has not been charged.
</p>

Virtualhere used to work fine on multiple different laptops, networks, virtual machines and usb devices. But now it just doesn't work anymore; I feel like I have tried everything:

VirtualHere client on W7 crashed..

Hi there,

I've been trying to use an EDTracker (http://www.edtracker.org.uk) with VirtualHere. Server is MacOS High Sierra, client is Windows.

It's a composite device offering a virtual serial port and a HID (3 axis joystick). The serial port connection worked well under the trial version, but the HID side of it never showed up.

Hi,

Help!

After formatting both the MacOS and Windows partitions on my Mac, I now have invalid licenses when trying to connect with my Shadow account.

Can you please transfer them.

This is an urgent issue as I stream on Twitch and am offline until this is corrected.

Thanks,

Neil

Hello I have a problem with my client and the connection to the serever I want. In order to connect I have to first open my client and then from specify hub manually insert the ip and I don't have a problem connecting. BUT if I close or restart my pc and then trying to connect again i get a system message saying "could not connect to " and it is resolved only if if the server in the other pc is restarted. Any ideas on why this is happening and how to resolve it? Because I don't have access myself to the other pc myself. Thanks.