Support

Hi Michael,

Easyfind isn't working for me. I need to use Easyfind because I don't have access to the router.
Do I understand it correctly that the two devices do not need to be in the same network?

CLIENT

Connected to 4g internet sharing through my phone

Hi,

Maybe it is already answered but i couldn't find it anywhere. I have VirtualHere server (lates version running on OSX 10.12.6) and when I plugin new iLok I cannot rename it. I tried backuping configuration, then delete all the names in the ini file and then restore it but nothing happenns. Wander what I am doing wrong...

Thanks

In my understanding, the license cannot be used on a non-android server if I switched to other types of devices later. Is that correct?

Hi,

I can't find an obvious way to locate the controller-hub.port combination on my Windows Server. I am supposed to give them in a format like 1.1-1 but nowhere on the client nor the server can I find a reference to this number. It would a great help if either the server or the client could show this mapping for connected deices. That way I could easily tell the server what bus to ignore.

Does anyone have any ideas how I can find this?

Hi,

Trialing VirtualHere on an RPi which is working fine. However when I try and connect to the device it tries to install the driver it fails, with a generic install failed message. The log is below:

I would like to get back the stock firmware ..is it possible?

We are using VirtualHere software to share a USB device over network.
The USB device is a Polhemus Tracker
VirtualHereLog.txt attached

The USB client has got the driver installed for Polhemus tracker, but VirtualHere seems to want to download it from:

https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…

Can it be added there, please?

Do we need to send the driver file to you?

tried to reinstall, but the problem remains.
NAS is Synology DS412+ running DSM 6.2.1-23824
installed Version of virtual here: 3.2.9

Hi I had update the QNAP to version 4.3.5.0722 Virtual USB does not work any longer.
The client does not find the virtualUSB server.

When Running The Client as a Service you can only connect to purchased servrs
MY Error