Support

Description

Support for VirtualHere hardware and software

404 Error - PicoQuant HydraHarp device

Forums

Win7 Server (64bit) / Win10 Client (64bit), USB device is a PicoQuant HydraHarp
Server log shows the following:
2018-09-20 07:32:54 INFO :>>> Starting VirtualHere USB Server v3.7.3 (Built: Sep 16 2018, 13:41:05)<<<
...
2018-09-20 08:11:31 INFO :Installing driver for class PQUSB {55617605-BF4D-4847-ADA8-C6FC95BE35DD}
2018-09-20 08:11:31 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…

Does one CloudHub server support multiple USB devices?

Forums

<p>I'm considering purchasing Raspberry Pi 3B for CloudHub because of its four USB ports. But other products listed in the "Hardware" page seem to implement only one USB port. I'm worried if the CloudHub server software supports only one USB device per server.
</p>
<p>All ports on Raspberry Pi 3, or some other product with a USB hub, are simultaneously available to CloudHub? I'm sure there must be enough power supply so that connected devices work properly.
</p>
<p>Thanks</p>

VirtualHere Client drivers could not be loaded on OSX 10.8.5

Forums

I just installed the VirtualHere server (version 3.2.9) on our Synology DiskStation yesterday. I have installed the VirtualHere Client (version 4.5.7) on our Mac Server OSX 10.8.5. The client is able to connect to our Synology Hub and lists the available USB devices. Whenever I right click on the USB device with ´Use this device`, the client indicates that the `drivers will to be updated`. I run through the update installation only to receive the following message at the end: