Support

Description

Support for VirtualHere hardware and software

USB Device Troubleshooting

Forums

When I first boot my device it works as expected, but after a few minutes, could be 5 or 30, the USB device (Stream Deck Mini) becomes unresponsive.  Its hard to troubleshoot because the host see's the Stream Deck, but when keys pressed, nothing happens.  If I reboot the Pi, it comes back alive, I'm just trying to figure out how I can troubleshoot this.  Any thoughts?

Client Doesn't connect to Server Hub Application Fault vhui64.exe 5.6.1.0

Forums

Having issues since the weekend with the Virtual Hub Client connecting to the Virtual Hub Server.

The error i'm seeing is: Application Error

Faulting application name: vhui64.exe, version 5.6.1.0, time stamp: 0x660f719b
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Faulting Application path: E:\VirtuallHere\VirtualHereClient\vhui64.exe
Faulting Module path: C:\WINDOWS\System32\ucrtbase.dll.

Please could you advise.

Best regards, Ian

Rpi5 questions.

Forums

Hi, I see there is an rpi3 and 4 image.

Will this work on the rpi5b 4gb ram model?

In the past I've had multiple rpi2 fail on me (mainly sue to faulty SD cards and power). If an SD card or Rpi needs to be replaced is the license transferable to the replacement machine?

Thanks.

Using mouse/keyboard on server device

Forums

Hello,

 

I'm running VirtualHere on my Macbook so I can keep my gaming pc in the basement with my sim racing rig but still play regular games at my desk with my Logitech gaming mouse + keyboard. I'm using VirtualHere to connect those devices to my PC so I can use Logitech G Hub with them (G Hub on on Mac has far fewer features).

 

USB dongle is not used, service doesn't restart

Forums

Hi,

I have the issue that my dongle is not used. It has been working, but then stopped for some reasons. Restarting, stopping service takes quit long. 

Also system hangs after sudo reboot. Don't know if virtualhere causing this issue too.

I would be grateful for any hints!

journalctl output

Multiple COM ports not displayed next to the device name on Windows client

Forums

Hello,

I am trying to connect a TI IWR6843ISK board using the VirtualHere client (v5.6.1) on Windows. When the board is connected, 2 UART ports are displayed on the device manager as a Virtual COM Ports (enhanced COM port and the standard COM port). However, only one COM port appears beside the device name in the VirtualHere client and in the API output. Can you please help?

Refer v5.2.5 changes, https://www.virtualhere.com/node/955#:~:text=5.2.5%20(14th%20Dec%202021)

Start/Stop Server

Forums

What is the command for starting/stopping the server, I tried sudo ./vhclientarmhf -t EXIT but I get command not found?  

I'm still having an issue with the server rendering my Pi unusable when accessing via GUI, so I'm hoping I can just stop the server to access the Pi, then restart after.  

Also, where do I find the list of commands for VH?

Flight Sticks Reversed

Forums

I just recently set up VH on a pi Zero W with a Zero4U usb hub.  After installing the VH software on both the pi and my pc, I connected a pair of Virpil Constellation Alpha flight sticks.  They both show up and are usable, but they register incorrectly:  my right stick shows as the left and vice-versa.  When physically connected to my pc they appear correctly and button pushes on the right stick register as the right stick in the Virpil software. Has anyone encountered a similar issue before?