Support

Description

Support for VirtualHere hardware and software

continuous disconnecting and reconnecting issue

Forums

So i did all the necessary steps so my virtualhere could connect to my shadowpc , after doing so , my usb device suddenly started disconnecting and reconnecting constantly by itself , tho when i turn off virtualhere , it simply doesnt happen and the device stays connected , i updated all the drivers on both pc for the usb device , i am using a simple usb handbrake. please give me detailed help or step by step explantion if possible thanks <3

Fanatec Wheel/Pedals with a Yaw2

Forums

I use VirtualHere with the Yaw2 Pro and have an issue with my Fanatec Wheel/Pedals. Turns out, that I am not the only one (another user posted the exact same issue in the Yaw Discord). So maybe anyone here has an idea on how to solve this issue.

When I have multiple devices connected (Vive Tracker, X56 HOTAS, mouse reciever), the wheel randomly gets no input for roughly 1-2 seconds. That happens totally random. Sometimes more often, sometimes rarely.

USB dongle is not visible by the system on the client.

Forums

Server – Ubuntu 22.04.3 + VirtualHere Server Version 4.6.2
Client – Win 11 64-bit + VirtualHere Version 5.5.7
I don't use VirtualHere SSL.
USB dongle based on SLE 78CUFX3000PH smart chips from Infineon, based on the M7893 security controller.
The client is connected to the server's IP address, port 7575.

Connecting from different networks

Forums

Hi!

I am considering to buy a licence for use between my Mac on Parsec and Windows for CAD. Though I have not been able to connect between the Mac and PC over different networks. Is there some solution to this issue or is it just not a possibility?
From my understanding this should be possible through cloud?

 

Edit: I got this working I think. Though I just get an error when connecting a SpaceMouse. Any ideas? (There was an error using this device).

Question regarding License

Forums

Hello,

Before I purchase, I just wanted to be clear about a few things since I read that the license cannot be transferred to another computer.

Will the License get disabled if :

  1. I add another larger SSD to the Desktop ?
  2. I transfer my OS to the new larger SSD ?
  3. I change my network card (currently from 100MB LAN to GIGABIT LAN)?
  4. I upgrade my CPU / RAM ?

Or will the license stay intact as long as I don't change/reinstall my OS but keep upgrading my desktop?

I am asking this for Linux Server.

Thanks