Support

Description

Support for VirtualHere hardware and software

NVIDIA Shield: App won't read private key from PEM file

Forums

I used OpenSSL to generate a server key but when I select the server.pem file on the Shield app, the error message says "Error: RSA Private Key not found in PEM File". However, I've got the file open in NotePad and am looking right at the private key in it. When I used the 2013 guide to generate the key, OpenSSL did automatically prompt me to enter a password for the certificate request but I just hit enter, so as far as I know it isn't using one, though perhaps I would need to force OpenSSL to not prompt for one?

Tobii Eyetracker 5 resets after some time

Forums

Hey,

I'm using the Tobii Eye Tracker 5 with VirtualHere, and it generally works quite well with VirtualHere!

The problem is that after 10-20 minutes, the Tracker disconnects. Sometimes it helps to simply disconnect the USB connection and reconnect it. Sometimes the whole software needs to be reset.

I noticed that with an rather unstable Network connection, it happens more often. Since then I replaced it (I used LAN over power) with Ethernet and Glassfibre (locally in my home network) and it happens more rarely, but still around every 15 minutes.

 

Client can't connect to server

Forums

I am trying to run a VirtualHere server on a Windows laptop, and the client on a Windows VM (through Hyper-V).

I have opened inbound connections to port 7575 on the server and outbound connections from 7575 on the client.

I obtained the server's IP address from whatismyip.com. On the client, I clicked Specify USB servers and added 68.58.241.125:7575

In "System Messages", I see lots of lines like

2024-03-25 10:59:38 INFO  :Could not connect to 68.58.241.125:7575

Wireless Gamepad with 2.4 ghz receiver

Forums

Hello, I have a Windows desktop with Virtual here Windows server software on it. I use an NVidia Shield box with the virtual here app to stream from my desktop to my Shield. It all works good and no issues at all. I play games from my Shield by running sunshine on my desktop and on the Shield I stream from my desktop to the box with Moonlight app installed on the Shield.

USB token not recognised on Windows Server in Cloud

Forums

I am attempting to access a Sectigo Code Signing Certificate that is on a USB Token.

This article on this Forum implies it is possible: USB tokens not recognised on Windows Server in Cloud, but well on local network.
The article implied that RDP could be an issue, so I’ve connected with AnyViewer.
This may be irrelevant - I only need to connect locally to the token.

I’ve installed the Safenet software, so the Token has a driver.

Controller stuck in adding/removing loop

Forums

In an attempt to get my controller's (GameSir T4 Cyclone Pro) rumble working over Moonlight on my Steam Deck, I parsed through a few online posts of other users struggling with the issue and finding some success with VirtualHere. I was able to get the server (Linux) running on the Deck and the client connected on my PC (Windows). However when I choose to use my controller (dongle) it gets stuck in a loop of being in use and being removed. Anyone know what may be causing this or workarounds to this issue?