Support

Description

Support for VirtualHere hardware and software

USB issues with virtualhere. 8bitdo USB dongle 2

Forums

I've been having issues with an 8bitdo USB dongle 2. Works completely fine when plugged in directly to the PC, but a complete hit or miss, mostly miss, when using it with virtual here.

Device shows up fine in virtual here client. controller connects to the dongle just fine and shows up just fine in device manager, but the controller simply just does not work. 

connect/disconnect issues on Raspberry PI B+

Forums

Hello.

I am using an old version of Virtualhere (server) on a Raspberry PI B+ (2016, never updated)

I have 4 deviced connected: 1x wireless mouse, 1x wirless keyboard and 2x XBOX one controllers.

When I play games, sometimes (random) the 2nd controller disconnect & reconnect (auto connect devices) for no reason, while the other 3 devices operates normally.

What to do?

If I sell my old device, then buy a new device, could I transfer my android License to new device?

Forums

I was worried about that. Because I always playing streaming game on my pad, I'd also like to renew my device to the newest tech device. Maybe you can build a feature or a page to transfer user's License, I think that would be better, thanks.

Can't install VirtualHere server on linux

Forums

HI, 

I want to install virtual here server on linux, to check my License for buying linux server licence, 

I try to follow this script (i cant use just "curl https://raw.githubusercontent.com/virtualhere/script/main/install_server | sudo sh", because my server is block to this address by IT),

so i installed this manually (vhusbdx86_64) and did the same as the install script

VH client and virtual machine (Hyper-V)

Forums

Hello,

We have following configuration:

Windows server 2016 where is plugged in USB Token (JC Token)

On this server was installed virtual machine (Hyper-V) with Windows Server 2019

We want to use the USB Token on the virtual machine. 

When we try to find USB hub with client software on virtual machine it does not search any hubs with specific IP (xxx.xxx.xxx.xxx:7575)

rtl9210b-cg failure

Forums

Failed to connect to USB attached NVMe drive, showing as the following https://www.realtek.com/en/products/connected-media-ics/item/rtl9210b-cg, logging this in case it's useful -

Server: Ubuntu running 5.15.0-56-generic Kernel
Client: Mac OS X Ventura

Device is visible, connect and then it doesn't become visible, this is the error -

BSOD on win10 server

Forums

Hello, i'm trying to share a kinect v2 connected to win 10 PC1 with vh server, to win11 PC2 with vh client .

The use function works, it says that its connected. But when i try to use the kinect on PC2, PC1 crashes with error "DPC WATCHDOG VIOLATION"

I Tried to reinstall vh driver on server but still having bsod.

Is there anything a can do? Thanks

S.M.A.R.T data on connected USB drives

Forums

can the USB server read/transmit the S.M.A.R.T data on connected USB drives?

For example... if I am using a Windows client to connect to a Linux USB server connected with USB drives, can my Windows client extract the S.M.A.R.T data from the remote USB drives if I have HDD reporting software like Hard Disk Sentinel Pro installed on the Windows machine?