Support

Hello!

My VirtualHere client is unable to use my USB device attached to my replacement laptop. Based on my log checking, I think it is because the VirtualHere server cannot find a driver, but not fully certain. Here is the message I saw:

Snippet:
2022-08-17 14:01:49 ERROR :Could not install driver for class Authentication Devices

Please let me know what I can do to resolve - thanks. For reference, I've attached my longer server log below.

Best regards,
Shaun

Hello all

I use virtualhere to my full satisfaction, only I have a question, I use a ddns name (noip) with the intention of protecting my ip address, but when I enter my ddns at hostname and then look at properties (in client), there is first the dns name and behind it my ip address (which I don't want) even when I use a vpn I always see my ip address, is there a solution?

Hello,

I am running Virtual Here and it is brilliant - working perfect across our network!

FYI, I did notice today on my screen that the SHOW/EXIT button gets misaligned if the scaling on the screen is other than 100%.

My 3180 x 2160 monitor is running at 125% scaling. The dialog shows higher and left of the Notification area. See Dropbox screenshot.
https://www.dropbox.com/s/fhmrooezxqp9oh2/Virtual%20Here.jpg?dl=0

Cheers

Hello

I am attempting to connect my phone with cellular data and use virtual here for data communication with another device. Over Wi-Fi virtual here sends the data perfectly with no issues, however whenever I attempt to use my celluar data, at first it wasnt working at all, but I saw a forum stating that connecting to proxy forwarder and it connected but my data now is extremely slow and shows random spikes of data and then goes away and comes back. Can I use Cellular data to connect with perfect data or is it only through WIFI ?

I purchased Spider-Man Remastered on Steam with the plan to play through it with my son (who loves Spider-Man as most boys do) sitting next to me on the couch.

Initially I could only get m&kb controls to work on the PC, but once I disabled the Steam Input for the game from the Steam properties window I was able to use an Xbox controller.

However, when I try to use a controller on the Shield Pro I am not able to. I can use the controller on other steam games using gamestream (Lego Star Wars The Skywalker Saga for example).

Hi
I'm trying to use VirtualHere for my TurtleBeach Velocity One flight yoke for remote gaming via parsec. When I use the device in VirtualHere Client it tries to connect and disconnects within few seconds and before it is properly recognized by the client side. Very few times, it has kept the

Any ideas for how to solve it are highly appreciated!

Regards Søren

Hi,

I'm trying to configure VH for Moonlight installed on a SteamLink to stream games from a Windows PC. I previously used the Steam version of VH (installed from Steam store) but the input lag was awful, especially for racing games using a wheel (Logitech DF GT). I've heard that Moonlight removes a lot of the input lag.

2022-08-08 22:43:29 INFO :Installing server driver...
2022-08-08 22:43:29 ERROR :Server Driver Install->Error (result 1) adding C:\Users\836D~1\AppData\Local\Temp\2\\7db2006c-6b04-4f36-b888-2514e1a8bd84\vhsd_USB.inf to driver store, Íåâåðíàÿ ôóíêöèÿ. (0x00000001)
2022-08-08 22:43:29 ERROR :Failed to install driver
2022-08-08 22:43:29 ERROR :Could not install driver for class
2022-08-08 22:43:29 ERROR :Error binding device 1 [c1a5:0502] to connection 2, BIND_ERROR

Hi and thanks for the great software! Our company is slowly moving to apple silicon now. The old client on intel macs had a feature to automatically unmount USB disks in OSX when a user would stop using them. Would it be possible to get this back? Would be greatly appreciated as the USB disks stops working after a while when not properly ejected by users. (used for audio plugin authorization)