Support

Description

Support for VirtualHere hardware and software

Client doesn't start automatically as service

Forums

Client doesn't connect automatically devices on reboot when run as service. And does not start automatically as service on reboot. Starts only if i add the app in the system properties of macOS in Users and Group settings. Is it correct or it should start without any config options?

Even if it starts automatically after additional configurations in system properties it does not connect devices before the moment you open the main window.

Client doubles hubs on reconnect to the server

Forums

I have a server on Windows 10 and configured Wake on WLAN on it. Server goes sleep If nobody works on it. When any network activity directed to the server interfaces is appeared it wakes up, client can reconnect to it and tryes to do it. When connection has established again, in the main form of app two hubs appear at once with the same devices.

Help me fix it please (:

P.S.: Client is on MacBook Air M1 macOS Monterey 12.1

Passthrough Kano Webcam from Pi 3 to Windows machine over LAN

Forums

I have a webcam connected to my Pi 3 and using virtualhere to pass it through to my windows machine connected to the same LAN over ethernet.

When using ffmpeg or any other software to capture from or open a preview of the webcam in Windows, I will often get
"Could not RenderStream to connect pins
video=USB camera: I/O error" coinciding with"
coinciding with messages on my pi via `tail -f /var/log/{messages,kernel,dmesg,syslog}`
`Dec 22 13:39:22 PI3 kernel: [103069.999146] usb 1-1.2: reset high-speed USB device number 4 using dwc_otg`

Client as service error

Forums

Can't install client as service. On my Mac Book Air M1 Monterey 12.1 when i try to install client as service get an error. License is purchased. Server is on Windows 10.

Message: "Error determining console path from "/Applications/VirtualHereUniversal.app/Contents/MacOS/VirtualHereUniversal"

How to fix it?

Error with using VirtualHere Client

Forums

2021-12-20 15:24:54 INFO :VirtualHere Client 5.2.5 starting (Compiled: Dec 14 2021 14:12:15)
2021-12-20 15:24:54 INFO :Client OS is Windows 10 (build 19044), 64-bit edition
2021-12-20 15:24:54 INFO :Using config at C:\Users\Shadow\AppData\Roaming\vhui.ini
2021-12-20 15:24:54 INFO :IPC available at \\.\pipe\vhclient
2021-12-20 15:24:54 INFO :Auto-find (Bonjour) on
2021-12-20 15:24:54 INFO :Auto-find (Bonjour SSL) on
2021-12-20 15:25:02 INFO :No drivers found, they will be installed
2021-12-20 15:25:03 INFO :SetupDiEnumDeviceInterfaces failed

Empty Descriptor for device!

Forums

I'm trying some obscure things with Virtualhere, but want to get a PS3 Eye webcam to work through Virtualhere. If I plug into the computer locally, it works great, but in Virtualhere it comes up with:

LOG_INFO Found Super speed device [0000:0000] "Omnivision Technologies, Inc." at address 1005

Followed up with:

LOG_ERR Empty descriptor for device at address 1005!

She. I check the device in windows under device manager it states:

"Unknown USB Device (Invalid configuration descriptor)"

Mac OS X 12.1 Apple M1 Client not showing in menu bar after first startup

Forums

Virtualhere client will show in the menu bar only after starting the client twice (however the client shows up in the activity monitor after the first start, so the software is running). Is there a way to fix this?

Thank you.