Support

Description

Support for VirtualHere hardware and software

Could not install driver for class System

Forums

2021-06-25 22:26:36 INFO :Installing driver for class System {4D36E97D-E325-11CE-BFC1-08002BE10318}
2021-06-25 22:26:36 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2021-06-25 22:26:37 ERROR :There was an error downloading, HTTP response code said error (404)
2021-06-25 22:26:37 ERROR :Could not install driver for class System
2021-06-25 22:26:37 ERROR :Error binding device 7 [0483:3748] to connection 1, BIND_ERROR

VirtualHere for Steamlink DOES NOT WORK on Linux

Forums

Ahoy, after making the audacious switch to Linux, I've discovered that the SteamLink VirtualHere app does not work on Linux based systems. It installs, launches, but then immediately closes. I've also tried just launching the SteamLink app on my Raspberry Pi, enabled the USB devices I want to share, but it still doesn't work when connecting to my Steam Linux client. Is there anything I'm forgetting to do? (PS: I've already enabled the correct firewall ports on both my Pi and Linux PC.)

Dymo Twin Turbo no Longer Connects Properly

Forums

I have a Dymo LabelWriter Twin Turbo that used to work correctly with VirtualHere. Now when the printer is set to be used in the VH client, the printer will not appear in Device Manager/Devices and Printers as expected (Windows 10/Server 1607). Previously, the printer would simply appear as if just plugged in once set to auto-use the port and device. Now, nothing perceptible happens, other than the device going offline on the server machine.

rpi4 cloudhub open port 7775

Forums

Hi.

Firstly thank you Michael for making a fantastic product.
I have been using VirtualHere with a purchased license on a rpi4b running Ubuntu Linux for the past 6mths. I've had mixed results..... mostly good!!

I find that I have to restart ubuntu every 2 days or so as VirtualHere crashes.
So as an alternative I would like to try running VirtualHere CloudHub instead to see if that is more stable.

I've tested the free version today, and cant for the life of me get ports 7575 to be recognised as open while running VirtualHere CloudHub.

Using Xbox One Wireless dongle with Shield TV Pro and Moonlight/Gamestream

Forums

I've had the PC version of SteamLink for years (shortly after getting my pre-order steam link IIRC), but haven't really kept up to date on what it can do.

I've currently got an Nvidia Shield TV pro that I stream the PC to using Moonlight. I'd like to use the Xbox one wireless adapter with it as the bluetooth connection occasionally cuts out and I'd prefer the dongle connection to do some 4-player couch co-op. My main questions are;

Audiolab MDAC and Audiolab MDAC+

Forums

I would like to use Virtualhere USB Server on an iMac to server an AudioLab MDAC and MDAC+ and connect to it from Windows 10.

I've tried a Belkin USB Server and also a Silex DS-510 and both fail, USB flash drives work, but when I connect to the MDACs, it causes a BSOD! So there's clearly something wrong here, I mention this because If I connect to the AudioLab MDAC and MDAC+ via virtualhere, I can connect, but Windows 10 complains of a driver error, it cannot start the driver ?