Support

Description

Support for VirtualHere hardware and software

Virtualhere client paramaters on Linux

Forums

Hi,
I have a license for my server already. It works great connecting to it with the GUI.
I am unsure of how the parameters are specified for command line

jiggl@jiggl-Virtual-Machine:~/Downloads$ sudo ./vhclientx86_64 -t list
VirtualHere Client IPC, below are the available devices:
(Value in brackets = address, * = Auto-Use)

USB Hub (ubuntu:7575)
--> Pixel 3 (ubuntu.11141)
--> Digilent USB Device (ubuntu.1113)
--> STM32 STLink (ubuntu.11144)
--> Digilent USB Device (ubuntu.11143)

Error using device

Forums

Hello, when trying to use the virtual here software, when trying to connect to my webcam I get the following message on the console

ERROR :Cannot capture device because it is currently in use at the server. Please exit the program that is using the device, then try again.

any help? my microphone works but not my webcam

Could not install driver for class System

Forums

2021-06-25 22:26:36 INFO :Installing driver for class System {4D36E97D-E325-11CE-BFC1-08002BE10318}
2021-06-25 22:26:36 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2021-06-25 22:26:37 ERROR :There was an error downloading, HTTP response code said error (404)
2021-06-25 22:26:37 ERROR :Could not install driver for class System
2021-06-25 22:26:37 ERROR :Error binding device 7 [0483:3748] to connection 1, BIND_ERROR

VirtualHere for Steamlink DOES NOT WORK on Linux

Forums

Ahoy, after making the audacious switch to Linux, I've discovered that the SteamLink VirtualHere app does not work on Linux based systems. It installs, launches, but then immediately closes. I've also tried just launching the SteamLink app on my Raspberry Pi, enabled the USB devices I want to share, but it still doesn't work when connecting to my Steam Linux client. Is there anything I'm forgetting to do? (PS: I've already enabled the correct firewall ports on both my Pi and Linux PC.)

Dymo Twin Turbo no Longer Connects Properly

Forums

I have a Dymo LabelWriter Twin Turbo that used to work correctly with VirtualHere. Now when the printer is set to be used in the VH client, the printer will not appear in Device Manager/Devices and Printers as expected (Windows 10/Server 1607). Previously, the printer would simply appear as if just plugged in once set to auto-use the port and device. Now, nothing perceptible happens, other than the device going offline on the server machine.

rpi4 cloudhub open port 7775

Forums

Hi.

Firstly thank you Michael for making a fantastic product.
I have been using VirtualHere with a purchased license on a rpi4b running Ubuntu Linux for the past 6mths. I've had mixed results..... mostly good!!

I find that I have to restart ubuntu every 2 days or so as VirtualHere crashes.
So as an alternative I would like to try running VirtualHere CloudHub instead to see if that is more stable.

I've tested the free version today, and cant for the life of me get ports 7575 to be recognised as open while running VirtualHere CloudHub.