Support

Hello,

We have purchased a VirtualHere license to perform some benchmarking (currently using RPi4 to RPi4 but end device will use another A72 style part). Our network is a 1000Mbps link. I have a few questions after performing some tests:

Hello. Using Xbox One controller on the Nvidia Shield there is no vibration/rumble so I tried VirtualHere as that supposedly enables vibration but I can't get it to work.
Maybe I'm doing something wrong.

I downloaded VirtualHere USB Server for Windows 10-64bit, I downloaded the client on my PC. I downloaded the VirtualHere on my Nvidia Shield.
I plugged the provided Xbox dongle into the Shield but no popup showed anywhere.

Hi, i bought what i thought was a lifetime standalone VH android server licence for one device about three years ago for Shield TV but havent used it for about a year. After sideloading VH android server on Shield TV today i was pleasantly surprised to discover it is now available directly from Google Play Store but there does not seem to be any way to enter licence key which i paid about $50 for as it was sold as a life time licence for one device to be used as VH server.

Thank you so much for making this program. Please understand that I'm using a translator because my English is not good. Most wired keyboards and mice work well. However, if you connect the wireless mouse receiver, Android Arthur works well, but Virtualhere doesn't recognize the device. The same goes for the wired and wireless keyboard I have. This keyboard is not recognized by virtualhere when wired. I would like to send you the log, but there are too many because there is no log clear function.

Hello, I hope you can help me with this, I'm trying to do this but I'm not sure what happened, I have a Raspberry Pi 4 Model B and installed the software ( cloudhub-pi4-factory-sdcard.zip ), So I connected raspberry with a mouse, monitor and it seems everything it's ok, on the monitor

12.056023 wlan0: link becomes ready
And I can see the devices connected on the raspberry, if I disconnect one device on the monitor i can see USB disconnect seems ok.

Hi Michael,

Hello,

I bought the Android Server license on my Shield TV in the play store. Next day it tells me it is expired. Pretty expensive for one day.

Greets.

I need to share a common mouse for Raspberry Pi and my Laptop. I made raspi the server and laptop the client.
I could detect the USB mouse on the laptop and also use it. However, once the device is stopped being used on the laptop, I cannot use it on the raspi again untill a reboot of the raspberry Pi.

Hi,

I bought the virtual here steam link app yesterday. I installed virtualhere on my Galaxy Tab S+7 Android tablet where steam link is already running on. When connecting a Saitek joystick to my tablet and starting up the steam link app to connect to my PC I do not see any virtualhere option in the steamlink settings on my tablet. The joystick is not working via steam link either then.

What am I doing wrong? I also installed virtualhere on my PC afterwards and ran it but no change. Restarted both the tablet and steam on Windows but no change either.

I'm trying to connect a usb mouse, the device manager sees it and shows that the device is working properly but moving the mouse does nothing. I have nothing to show from my logs that indicates there is an issue with the device. I have been able to pass through other devices (ex: mass storage) without issue. I'm at a loss for what my next step should be in troubleshooting the issue.