Support

Description

Support for VirtualHere hardware and software

Advice For Windows 10 Hyper V

Forums

Need some assistance / advice regarding usage on Windows 10 HyperV. I was using trial version before where VirtualHere Server reside at HyperV Host and VirtualHere Client reside at Hyper V machine which reside inside the same PC as HyperV Host and it works brilliantly before this. Before this it can connect to the Server via Auto-Find Hubs. Without any chances being done, now it can no longer connect to the VirtualHere Server. Both option has been tried (Auto-Find Hubs and Specify Hubs) and failed.
My current network configuration:

Changed Server SID ... did I break my license?

Forums

We found out we'd cloned a Domain Controller as another Virtual Machine and had to change the SID of the 2nd VM ... which uses the VirtualHere client to read a license dongle on the VM host system.

The error message is "When running the client as a service you can only connect to purchased servers."

But we purchased the server....

Any assistance is figuring out our next step in this will be appreciated.

Shutdown Pi Zero W on client disconnect.

Forums

Hi!

I'm in a process of building myself a wireless version of X52 Pro H.O.T.A.S. As it's going to be a single relatively low bandwidth USB device going only over the local network I landed on using Raspberry Pi Zero W for the server side with CloudHub firmware installed and my initial testing is very positive. I ordered myself new fresh Pi Zero W and a UPS hat with built in charging circuity for a LiPo cell I have lying around and I hope to fit it all inside the throttle housing. So I'm looking for a way to gracefully shutdown the Pi once I'm finished using it.

Nvidia Shield TV + xbox one wireless producing ghost inputs when using steam link

Forums

I have an xbox one dongle in my nvidia shield tv running virtualhere (demo version on android). I've noticed that when playing games through the steam link app, it seems like inputs I'm not entering are being input--for example, in Bloodstained pressing jump (A) will result in the immediate input of attack (X), without touching the button. When running the same controller with the dongle connected to the computer rather than the shield, I do not encounter this issue. What might be causing this?

Steering Wheel throttled reaction at 100 ms latency

Forums

Hey, and thanks for VirtualHere and this support forum! I have been reading through quite some threads, and appreciate the insights!

Is there a max. latency for steering wheels, like for storage devices? On a 35 ms latency machine it reacts quickly.

I'm have around 100 ms latency, and the wheel (according to the cockpit animation) reacts choppy. It's a "consistent choppiness", as if communication was throttled, or as if every new update was waiting for the previous packets to report back, or so. – I wouldn't mind the latency. Is this a USB limitation maybe?

mouse redirector via rdp issue。。

Forums

I use the virtualhere trial test, it can successfully redirect usb-mouse to the remote pc, I can see the movement of the mouse on the target pc monitor (running perfect) ..but when I start RDP connection, the mouse will disappear in RDP interface.. I can see the mouse working properly in the LockScreen, the mouse seems to be locked outside the RDP interface,Is there any hidden function in the official version? If it can be solved, I will upgrade the license。

VirtualHere in combination with Oracle VirtualBox

Forums

I have VirtualHere server on a Raspberry Pi 2 and connected a SDR-RTL dongle to be used as a remote radio
I can see this setup from a VirtualHere client on Windows10 as being active
I can see the usb device in the list of connected usb devices from my Oracle VirtualBox Ubuntu machine installed on the same Windows10 pc

But I can not connect to the usb device from the VirtualBox Ubuntu OS

Is it possible to access usb devices from within a VirtualBox?

Kind regards,
Erwin

Client Not Seeing Server on Macbook

Forums

I've been running VirtualHere Server on my pc for over a month and it works great! I installed it on my Macbook (Big Sur) and after disabling SIP it's running fine but the client does not see the laptop. The two server computers are hardwired into the same router. Port forwarding on the router is still in place. Firewall on the laptop is off. Is there anything I may be missing?