Support

Description

Support for VirtualHere hardware and software

PS4 controller cannot reconnect on bluetooth

Forums

When I connect my PS4 controller to mybluetooth dongle connected to my pc by virtualhere, the pairing works well, and so do all functionalities of the controller. However, if the controller is disconnected for any reason (stopping virtualhere or the device, shutting down pc, turn off the controller or connection temporaty lost), I cannot reconnect it whatsoever. When I try, the controller displays a pale blue light (the same color as pairing mode), and Windows settings say it's connected, but the controller is not detected by any software.

Raspi Server / Mac Client / USB Soundcard recognised but not working

Forums

Hi all,

I am running the Server on a RasperryPi, and the client on an iMac.
Attached to the RPi is a USB sound card (no-name product), and I can see it in the client and activate it, but the Mac doesn't recognise it as SoundCard....any ideas ?

the connection as such works fine, for example when I connect a USB Mouse to the RPi, it works flawless on the Mac(client)
Any help/hint is highly appreciated !

Thanks in advance
Oliver

How to switch from "In use by (Administrator) at pc" to "In use by (System) at pc" ?

Forums

Hi,

I see on a windows pc interactively logged-in with local administrator user account with started vhui64.exe that on one Virtualhere usb-server (Raspberry Pi) the dongle device in use is displayed as "In use by (Administrator) at pc".

How can I change the configuration so that the device in use is attached as "In use by (System) at pc"? It must be avoided that the local administrator on the windows pc must be interactively logged-in.

Thanks for any assistance!
Kind regards,
Daniel

When running the client as a service you can only connect to purchased servers?

Forums

Hi
I’m trying to connect my usb t.flight hotas 4 to a cloud gaming Machine using your services and every time I try to connect my hotas to the cloud gaming machine I get that message ( When running the client as a service you can only connect to purchased servers)
What does that mean and is there a fix to it so I can connect my flight stick to the machine?

Android Server + Client on ArchLinux

Forums

Hello!
I am trying to run Android server and ChimeraOS (ArchLinux) client.
(Android server + Windows 10 client works flawlessly)
I have 2 devices: XBOX Wireless Adapter and BT Controller
When accessing the device, it turns off.

uname -a:
Linux chimeraos 5.12.12-arch1-1 #1 SMP PREEMPT Fri, 18 Jun 2021 21:59:22 +0000 x86_64 GNU/Linux

dmesg:

ft601 usb chip drops out after around 10 minutes.

Forums

Hi, I am currently evaluting your software with the trial license. I have an ftdi ft601 transmitting data at around 60 Mbps. Your software seems to handle it great. The CPU load is low and there are no dropped packets. However, after around 10-15 minutes the USB connection is just dropped completely. When I reboot the system and set up the connection, everything works fine again.

Is this a software issue or is it a limitation of the trial version?

Best regard,
Christian A. Cartfjord

Line6 Helix issue

Forums

I just downloaded and installed the VirtualHere server image and client today and am unable to connect the HX edit software provided by Line6 to the Helix. My configuration is as follows:

Server: Raspberry PI4 RevB running firmware image 4.3.2
Client: OSX 10.15.7, client version 5.2.1
Network: connected to LAN wifi (not cloudhub wifi)

Possible issue with NKRO keyboards on Android 10

Forums

I'm trying to accomplish something very specific, but I may have stumbled across a general issue in the Android version of the USB server.

Tested with 2 Android 10 devices, and 4 keyboards:

NKRO Keyboard 1: OS never prompted to grant permission to access the device
- Attempted via USB-C to USB-C
- Attempted via USB-C to USB-A to USB-A hub to USB-C
- Attempted via USB-C to USB-A to USB-A adapter to USB-C