Support

Description

Support for VirtualHere hardware and software

Everything fine except one device

Forums

Looking for some tips on how to get the last device I need working before taking the plung on a licence.

I've tested the other things (one at a time) that will potentially be used in my set-up, and they all work fine - plug them into the windows server, show up and are useable on the windows client. If I can get everything to work I'll buy the licence and finally have a happy life.

However the last part of the puzzle is my Nikon D3200 DLSR, which keeps erroring out when i try to connect. The log on the server says:

Crackling audio on headset

Forums

I've been attempting to share my SteelSeries headset through VirtualHere between my laptop and desktop PC. Both are connected to the same switch, which is under my desk and has 3 feet of cable between them.

I've solved the issue with getting the device to share to the laptop (using an older server version it seems), and the speakers work fine. When recording audio or speaking it sounds like I am a robot. I don't understand what I could change to fix this issue? Any help is appreciated.

Shield TV

Forums

Noob question sorry. I keep seeing mentions of zerotier and tailscale. What do these do with VirtualHere specifically with android Nvidia Shield TV?
Do they perform better with less latency?

I have always just ran the VirtualHere android app and opened up the ports on my router. Thanks.

SteamLink license for use without remote play

Forums

Hi. I purchased the VirtualHere license through the Steam store to use it for 3 devices. But I noticed one thing that the license is active only when remote play is started via a steamlink. If the remote play is not running, I cannot use VirtualHere. This causes a lot of inconvenience when I try to use the program without playing remotely. Can I configure VirtualHere (maybe entering a license manually) so that the license is always active, regardless of whether remote play is running?

Bluetooth dongle (Invalid configuration descriptor)

Forums

Hi. I am using SteamLink for android. My bluetooth dongle Orico 4.0 worked fine, but from today it stopped being detected in Windows 10 (has the latest updates). Error in device manager - Invalid configuration descriptor (code 43). I have completely reinstalled the server on android, and the client on windows. I also reset the drivers through -y. But nothing helps me. I am extremely upset because the program stopped working for no apparent reason.

Version 5.0.0

easyfind issue (zerotier present)

Forums

Hi
Easyfind is activated on the server (7day trial, enabled and subscribed) but the hub is not showing up on the client. and yes it is added to the list of hubs.

Note that zerotier is installed on the server (raspios-buster) . In one sense, we don't need easyfind because we have zerotier running, but the latency seems bad and for some usb devices we have trouble opening the port (suspect there is a latency issue) so we decided to try easyfind instead for this traffic.

The easyfind id is:

VH on Synology DS218+ NAS keeps stopping

Forums

Hello,

Virtual Here hub running on my NAS is stopping approx weekly and I am having to re-launch in the package centre.

The licence seems to be installed correctly as far as I can see although I do get the default trial mode page when selecting VH from the main menu in DSM (...webman/3rdparty/VirtualHere/index.html), so maybe something up there or maybe just a static page?

The only refrence to VH I can see in the Log Centre is when I installed it on 5th.