Support

I am a new customer, and have been using VirtualHere to share USB devices connected to a 2014 iMac 5k, running Windows 10 in Bootcamp, with a client connected via ethernet that's also running Windows 10.

I am seeing some odd behavior with a TrackIR v4; the device is sharing properly, but the performance seems to be slow. The status LED on the TrackIR camera is flashing when the device is being used on the client, and the tracking itself is a bit jagged/choppy. This does not happen locally, which seems to rule out a hardware issue with the TrackIR itself.

Hi I purchased the android license and configured it on the ShieldTV, installed the client on win10 but can't figure out what can be achieved connecting an xbox one controller throught it :)
Some questions:
Can i use the xboxone controller using the usb cable or i need to use the dongle ?
Does the rumble work once the controller is connected?
Can i use the xbox chat headset through the controller?
Is the latency lower then connecting the controller using bluetooth?

Thank you

I'm looking to put together a USB server capable of sharing 3 or more National Instrument USB DAQ boards, preferably via my employer's VPN. I was wondering to what extent the VirtualHere USB server performance depends on the hardware running it...will a Raspberry Pi 4 do a better job allowing high speed interfacing with the DAQ boards compared to a Pi 0 W? Is there a minimum memory requirement for the USB server, and would more memory be helpful? I'm trying to make this somewhat cost effective so, if I won't need 4 or 8 GB of RAM, I probably won't get the pricier systems.

Hi,

Been very curious about this and have since purchased a Raspberry Pi and VH license. Unfortunately, despite working somewhat, currently it's not working for me quite as well as intended.

FTR I'm somewhat computer savvy, but I am a little out of my depth here.

I have 2 macs, a Mac Pro 2019 and a Macbook Pro 2018. Both on Mac OS 10.15.7 (i know, officially not supported).

I have installed the server: virtualhere generic arm-version (no pi at end of file) on a raspberry pi 3b raspbian
And the client on a Windows 10.
Server is found, the server lists the device correctly as webcam gadget (i had the film scanner installed locally previously).
But after some seconds the device disconnects. Some seconds later, it connects again. And keeps on reconnecting...
What can i do?

Hey,

Just wondering if you can have 2 or 3 users effectively share a USB scanner (No network port on it). Not all would need to scan at the same time but it would be placed as a central resource all 3 can access.

Thanks,
Matt

Hello!
This is to ask support with VirtualHere on a new QNAP Nas (full updated) where we installed VirtualHere.

It seems like randomly VirtualHere server stops working: on client we find a system message "Could not connect to 192.168.xx.xx:7575".

The only thing we do is to restart the NAS and then it correctly finds the Hub; no action is done in the meanwhile on client.

Is there a log on the QNAP Nas? What's going on? We already installed lasted VH version.

Thank you for your help and support!

Hello,
As 4K is becoming more relevant, I am transitioning to use VirtualHere on my Mi Box S from the Steamlink Hardware. I have been using VirtualHere for years, and I am completely satisfied as it is the only solution for connecting devices to my pc remotely without latency.

My Xbox One Controller works perfectly on both Steamlink Hardware and the Mi Box.

Hi I’ve not used my Brother HL 1430 Laser Printer for a while and when I connect the USB to VirtualHere to my Shadow cloud PC the Android server crashes. It’s a really old printer but it does the job. Anyway I have rolled back to a previous version on my Shield TV and it’s now working fine. Just thought I’d mention this as it something in the latest version of VirtualHere is not liking the printer. Thanks.

Hi, I've been using version 5.1.1 running as a Windows serivce sucessfully. I've updated the binary to 5.1.2 and now the service cannot start. I've restarted Windows, uninstalled and reinstalled the client as a service, however the problem persists. When I try to start the service manually, I get this error message:

"The VirtualHere Client USB Sharing service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other service or programs."