Support

Description

Support for VirtualHere hardware and software

Keeps asking to pass-through upon every restart

Forums

I am using Android Server on Android TV (NVIDIA Shield TV, 2017 edition).

It works well to pass-through a Dolphin bar to Windows.

Unfortunately, it asks me to do so upon every restart, which is quite annoying (everytime the pop-up comes up although I tick the box to always do).

Any thoughts?

HASP keys no longer work after server install

Forums

Hi,

I installed the USB server on my windows 10 computer to share some HASP keys, however i also need to be able to use the HASP keys on the server itself.

The HASP keys are now seem to be being rejected on the windows 10 computer.

This is from the HASP key provider:
"It's possible the SafeNet USB hardware key security protections has detected a hardware key emulator (or something it thinks could be a hardware key emulator) on this machine. "

Could this be the case?

Printer keeps disconnecting

Forums

Hi,

We have a server that is running in our cloud environment with VirutalHere installed. The clouds IP address scheme is 192.168.2.xxx. We have a VPN set up between the firewall in the cloud and a firewall on site. The on sites IP scheme is 192.168.0.xxx. We should have all traffic going over the VPN.

We have a Raspberry Pi 3 running the software and connecting to a Brother HL-3180CDW. We are running Virtualhere as a service and we have a license for the raspberry PI.

Loss of USB connectivity when using VirtualHere

Forums

I would like to get VirtualHere to open a trouble ticket on this issue. We have a situation where many of our users need to connect to a Raspberry Pi dongle server using VirtualHere. While this connection is usually successful, it often results in the immediate loss of USB connectivity on the HP machines our users are running. They are running Windows 10, mostly LTSC or LTSB. They can uninstall VirtualHere and USB connectivity returns to normal. HP is willing to run with this ball to help us out, but they need to have a trouble ticket generated by you in order to proceed.

I see the devices but they don't connect any

Forums

I already installed virtualhere server and client, I am in different networks, I already have my exceptions in firewall and router, I have already reached the service from the client, I see the server devices, but when I click on the option "use divice", It does not connect, it does not mark any error, this does it with any device, do I require any additional configuration? This did not do it in previous versions.

Observations: iLok, Waves, Plugin-Alliance, eLicenser + Win10 & OS X 10.14.6 Mojave

Forums

Hi
just wanted to give you some feedback of what works and what does not work in my setup - and maybe get some help to solve it...
VH (registered version) is running on a RPi 3, dongles/USB-sticks are attached via an USB-Hub. I am running Windows10Pro and Mac OS X 10.14.6 "Mojave"

Generally speaking: on my Mac, I CANNOT see nor directly access any USB drives attached to VH via Finder. On Windows, I do see them and can access them freely via Explorer. Still, there are inconsistencies between operating systems regarding licenses residing on normal USB-sticks.