Support

Description

Support for VirtualHere hardware and software

Server Trial Expired? Only one Device.

Forums

I might be confused about how the licencing worked but I thought it was free for 1 device. Currently, I am forwarding 1 port from my raspberry pi 4 to my windows 10 machine and the virtual client on my windows 10 machine sees the port and when I right-click to use the device is getting an error stating the trial has expired.

The device in question is a 3D printer that is hooked up to the Pi.

Any help appreciated. Thanks.

usb device hosted on NAS not showing up on windows client

Forums

I have plugged 2 usb devices (forusrite 2i2 - which i intend to use and standard tplink wifi dongle) on my synology nas.
Server is running (app redirects to /webman/3rdparty/VirtualHere/index.html indicating all is working fine
I do not see any devices on my windows client (auto detect is on)

both devices are wired connected to R7000 router.

thinking what could go wrong:
-anything needs to be configured wrt network ports?
-does de server need drivers for the device or the client? (currently only on client side)

other suggestions?

Logitec C270 Webcam on NAS QNap server audio does not work

Forums

I've installed a VirtualHere server on NAS QNAP and I connect a Logitech C270 Webcam on it.
Using a Win10 client I connect using the VirtualHere client the Wevcam to Skype or Teams.
In this configuration I see the high resolution video but the microphone does not work.
Suggestions?
Thanks in advance

Thrustmaster joystick + throttle frequently disconnect

Forums

Hi,

I am using game controllers on my MacBook Pro (running 10.14.6), and I play on a remote Windows server in the cloud, using a registered VirtualHere server to forward my gaming controller inputs to the server. It has been working quite successfully so far with a Steam Controller.

Recently I have purchased a Thrustmaster pack with a joystick and throttle. It does work quite well, but after playing a while I am suddenly loosing control.
Looking at the server logs, here what I can see:

Trouble installation client (GUI) on Ubuntu mate 19.04

Forums

I have download the builds available at the downloads section but I am unable to get it to run as it says invalid executable. I am using Ubuntu mate 19.04

Can you guide me what seems to be the issue

I did try to run it in terminal
With sudo ./PKG
with Sudo bash ./(PKG)

Please help.

Regards
Adhar

Client Error when retrieve device List

Forums

Hello,
sometimes i get an Error from virtualhere console client on ubuntu while retrieving the device list.

Server and client are on the same Host. The client is only used, to get the device-list (for monitoring purposes) .
Every few minutes i do: "/usr/sbin/vhclienti386 -t List" and got the list, but sometimes i got an error: "Error, IPC pipe was broken before finishing read". The error persists for a while and some time later ist works again. A restart of the client did not help.

The server works as aspected all the time.

3Dconnexion Space Pilot Remote via Virtual Here???

Forums

With the current conditions of things there are a lot of we mechanical engineers working remotely. We run Inventor but many others run SolidWorks or other 3D design software. At work we have 3Dconnexion SpacePilots and many of us have them at home, too. Other have taken theirs home with them. We log in remotely using SolarWinds Remote Control which works great except for one thing.... no 3D mice. To put it in perspective, not having a 3D mouse for CAD work is like everyone using the arrow keys rather than a mouse. That would be rough and so is this.

Client 5.0.0 and up, argument -i vs -b

Forums

Hi,
since the Win client version 5.0.0 has Bonjour already included (doesn't need to be installed), when installing it as a service, is there any difference between these two program arguments (listed in: https://virtualhere.com/client_configuration_faq):

-i Installs the client as a service
-b Same as above, but installs client as service with auto-find off by default (Bonjour will therefore not be auto-installed by default)